Assistant Food & Beverage Manager

NOVOTEL; Auckland; On-site; NZD 65,000 - 85,000; Full time

Benefits offered by this job

Accor Academy

Refer-a-friend bonus

Paid birthday leave

Employee Assistance Program

Job summary

Novotel Auckland Airport is seeking an experienced F&B supervisor to oversee daily operations alongside the F&B Manager, ensuring service, cleanliness and policy standards across outlets.

You will lead, coach and develop a team of 20+ staff, drive guest experiences through brand ambassadorship, manage rosters and labour costs, and support promotions while upholding Accor's Heartist culture and revenue goals.

Qualifications

• Minimum 3–5 years of supervisory experience in hospitality.
• LCQ or Managers Certificate required; tertiary degree preferred but not mandatory.
• Experience leading 20+ staff.
• Proficiency with Microsoft Office and hotel systems.
• Strong knowledge of revenue management principles.

Responsibilities

• Oversee daily F&B operations with the F&B Manager, ensuring outlets meet service, cleanliness, and policy standards.
• Drive exceptional guest experiences through ambassadoring of the Novotel brand and service culture, while maintaining strong interdepartmental relationships.
• Lead, coach, and develop supervisors and team members through delegation, feedback, and daily briefings.
• Assist in creating promotions, merchandising plans, and advertising initiatives while identifying operational improvements.
• Ensure food quality, safety, and cleanliness standards are met while upholding Accor Heartist culture and compliance.
• Support departmental financial goals by managing rosters, controlling labour costs, and maintaining accurate POS and cash-handling practices.

Skills

Supervisory experience

Hospitality knowledge

MS Office

Education

LCQ Certificate

Manager's Certificate

Business or Hospitality degree (preferred)

Tools

Microsoft Office

Job description

We are Novotel Auckland Airport, a stunning 263-hotel room located on the doorstep of the Auckland International Airport Terminal.Our buzzing restaurant, THIRTEEN50 Kitchen & Bar welcomes guests every day from all corners of the globe - day in and day out we are our guests' first and last impression of New Zealand.Offering all day dining, from early morning coffee and casual lunch service, through to a classic Kiwi-inspired evening fare, THIRTEEN50 Kitchen & Bar caters for everyone!

Job Description

• Oversee daily F&B operations with the F&B Manager, ensuring all outlets meet service, cleanliness, and policy standards.
• Drive exceptional guest experiences through ambassadorship of Novotels brand & service culture, as well as maintaining strong interdepartmental relationships.
• Lead, coach, and develop supervisors and team members through clear delegation, performance feedback, and daily briefings
• Assist in creating promotions, merchandising plans, and advertising initiatives while identifying and implementing operational improvements.
• Ensure food quality, safety, and cleanliness standards are consistently met while upholding Accors Heartistculturevalues, and operational compliance.
• Support departmental financial goals by managing rosters, controlling labour costs, and maintaining accurate POS and cash‑handling practices.

Qualifications

You will be:

• Equipped with minimum 3-5 years of supervisory experience in hospitality industry
• Holding a LCQ Certificate or a currentManagers Certificate.Tertiary qualifications in Business or Hospitality preferred but not mandatory
• Showcasing previous experience leading a team of 20+ staff
• Possessing knowledge of Microsoft office applications (i.e excel, word, publisher, powerpoint)
• Excellent in your understanding of hotel systems and revenue management principles

Additional Information

• Learn your Way- Access to our Accor Academy so you can Earn while you Learn!
• Accor's refer-a-friend bonus
• Paid birthday leave
• Access to our Employee Assistance Program

ACCOR's Purpose - Statement

“ Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care"

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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