Area Manager

Belron NZ Ltd; Palmerston North; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Wellness programme

Birthday leave

Career development

Global opportunities

Volunteer day

Job summary

Belron NZ Ltd is seeking an Area Manager for the Central North Island region, including Napier, Hastings, Palmerston North, and other locations. You will oversee corporate service locations and mobile services, hire and train teams, implement Belron standards, and drive profitability while expanding brand presence.

This role requires frequent travel and a commitment to customer excellence. The position offers 40 hours per week, with a focus on leadership, operational control, and regional growth

Qualifications

• Experience in managing multiple branches and driving operational excellence.
• Strong leadership and people-management capabilities across geographies.
• Customer-focused with a track record of business development or account management.

Responsibilities

• Oversee the operations of Smith&Smith corporate service locations and mobile services in the Central North Island region.
• Hire, train and develop effective teams; implement Belron standards; collaborate cross-functionally to drive profitability.

Skills

Operations management

People management

Cross-functional teamwork

Travel readiness

Job description

About the role

Area Manager at Smith&Smith® - Central North Island Region Reporting to the National Operations Manager, you will oversee the operations of Smith&Smith® corporate service locations and mobile services, support authorised dealers and business development opportunities in the Central North Island Region – including Hastings, Napier, Palmerston North, Fielding, Whanganui and New Plymouth. You will be hiring, training, and developing effective teams, implementing Belron® standards, and working cross-functionally to achieve success. Ultimately, the Area Manager is accountable for driving brand awareness and increasing profitability within their territory.

Location: Smith&Smith Hawke’s Bay (Napier or Palmerston North)

Hours: 40 hours per week between 07:00am – 07:00pm Monday to Friday

What we are looking for

• Seasoned in managing multiple branches with a keen eye for operational and commercial success.
• Experienced in fostering strong relationships and managing diverse teams across geographies.
• Demonstrated experience in delivering business excellence and continuous improvement.
• Customer focused with a commitment to delivering a first-class experience, account - or sales management experience preferred.
• Strong people management, team leadership and influencing skills.
• A passion for Smith & Smith’s mission to keep Kiwis safe on the road, at home and at work.
• Ability to travel frequently.
• A clean, full New Zealand driver’s licence.
• Unrestricted rights to work in New Zealand.
• Must be willing to complete a drug and alcohol pre-employment test as part of our selection process.

What we offer

• Empowering leadership – Work with Leaders who support, encourage, and help the growth trajectory of your region.
• Wellness that works – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.
• Rewarding you – Access a fantastic rewards programme.
• $200 annual wellbeing fund – Use it for anything that supports your wellbeing, like gym memberships, health costs, sports gear, self-development classes, or even a relaxing spa day.
• Birthday leave – A paid day off on your birthday.
• Support for new parents – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.
• Give back to your community – Take a paid day each year to volunteer and make a difference in your local area.
• Career development – We’re committed to helping you grow, with ongoing training and development opportunities.
• Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.

About us

Belron New Zealand (Smith&Smith®, Laser® and Exceed) Belron® is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees. Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware. At Belron NZ, you will be joining a whānau where diversity, equity and inclusion are at the core of who we are. We believe in recognising and rewarding the contributions of our team members, offering competitive pay rates, comprehensive benefits, and ongoing opportunities for development. We also take our role in society seriously and are proud to have been awarded Gold 2026 EcoVadis Sustainability Rating. – putting us in the top 5% of global companies rated by EcoVadis for their social, environmental, and ethical performance.

Belron New Zealand is the holding company comprised of Smith&Smith, Laser® Plumbing & Electrical, and Exceed® Window & Door Repairs. Smith&Smith® is part of Belron® Group, the world's leading vehicle glass repair, replacement and recalibration group with annual revenues of EUR 3.7B and 30,000 employees active in 40 countries across 6 continents, providing service with real care. With the group’s commitment to solving customer problems, Belron® welcomed Laser® Plumbing & Electrical (2018) and Exceed® Window & Door Repairs (2021) into the New Zealand Whānau. Laser provides plumbing and electrical services to residential and commercial customers throughout New Zealand, and Exceed are the country’s window and door repair specialists.