Aquatic Centre Customer Experience Specialist

Talent Propeller Limited; Rolleston; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Career coaching and development

Life insurance

Wellbeing and volunteer leave

Three extra days annual leave

Two weeks paid Partners Leave

Sick leave from day one

Discounts with local and national will

Job summary

Talent Propeller Limited is recruiting for the welcoming face of our Aquatic Centre in Rolleston, NZ. You will assist visitors, handle bookings and payments, and support daily operations to ensure a friendly, inclusive experience for all guests.

The role operates on a two-week roster with early and late shifts, and you will contribute to keeping the centre clean, safe, and well-organised while working with a supportive team.

Qualifications

• Ideally previous Customer Service experience; however full training will be provided to the right candidate.
• Have had experience with POS and retail experience
• Excellent people skills, able to relate to and connect with a wide range of backgrounds, ages, and cultures.
• A high degree of self-motivation and initiative - highly motivated, calm, reliable and flexible.
• Be willing to muck in and complete cleaning tasks as required.

Responsibilities

• Providing exceptional customer service to visitors and members.
• Assisting with enquiries and finding practical solutions.
• Managing bookings, payments and administrative tasks.
• Supporting the operation of aquatic programmes and activities.
• Maintaining a clean, safe and welcoming environment.
• Working collaboratively with a passionate and supportive team

Skills

Customer service

POS experience

Booking management

Job description

Talent Propeller Limited is recruiting for the welcoming face of our Aquatic Centre in Rolleston, NZ. You will assist visitors, handle bookings and payments, and support daily operations to ensure a friendly, inclusive experience for all guests.

The role operates on a two-week roster with early and late shifts, and you will contribute to keeping the centre clean, safe, and well-organised while working with a supportive team.