Administrator - Outpatients - Meade Clinical Centre

New Zealand Government; Hamilton; On-site; NZD 28,000 - 39,000; Part time

Job summary

Meade Clinical Centre, Waikato Hospital, is seeking a permanent Administrator to join the Outpatient Clinics. This part-time role is 16 hours per week, with Thursday and Friday 7.30am to 4pm, supporting smooth running of multiple specialties.

You will handle attendance records, appointments, patient records, and communication with staff, patients and families. Experience in admin and data entry, strong customer service and Te Tiriti understanding are valued.

Qualifications

• Excellent communication skills with staff, patients and families.
• Customer service focus and welcoming approach.
• Proven administration experience and computer skills.
• Strong time management and organisational abilities.
• High accuracy in data entry and record keeping.
• Experience in healthcare is an advantage.
• Understanding Te Tiriti o Waitangi principles in work.

Responsibilities

• Communicating with staff, patients and their families.
• Organising, preparing and distributing patient records and other documentation.
• Maintaining accurate computer records of patient attendance at clinic.
• Booking appointments for patients.
• Utilising communication tools to ensure clinic runs smoothly.
• Data entry and viewing the position description.

Skills

Communication skills

Customer service

Admin experience

Time management

Data entry accuracy

Organisational skills

Healthcare setting

Te Tiriti knowledge

Job description

Meade Clinical Centre, Waikato HospitalPermanent part time 16 hours per weekThursday / Friday 7.30am to 4pm Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking a permanent Administrator to join our team within the Outpatient Clinics, Meade Clinical Centre (MCC). This is a part time position working 16 hours per week with days and hours of work Thursday / Friday 7.30am to 4pm. The role is essential in assisting with the smooth running of the Outpatient Clinics across several different specialities.

Key responsibilities

• Communicating with staff, patients and their families
• Organising, preparing and distributing patient records and other documentation
• Maintaining accurate computer records of patient attendance at clinic
• Booking appointments for patients
• Utilising communication tools available to ensue clinic runs effectively and efficiently
• Data Entry Click here to view the position description.

About the Team/Service

MCC Outpatient Clinic is a busy, fast paced environment providing support to many different specialties.

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

For more information on living and working in Waikato click here

About you

The successful applicant will need to be able demonstrate the following experience, skills and attributes:

• Excellent communication skills with a positive and friendly attitude.
• A welcoming and professional approach with a strong customer service focus
• Proven and demonstrated experience in an administration role and computer skills
• Excellent time management and organisational skills
• High level of accuracy with data entry and communication
• Enjoys working in a diverse and busy environment
• Previous experience in healthcare setting would be an advantage but is not essential as training will be provided.
• An understanding of the significance of and obligations under Te Tiriti o Waitangi, including how to apply Te Tiriti principles in a meaningful way in your work

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.