Receptionist/Administrator

Healius; Tokoroa; On-site; NZD 42,000 - 52,000; Full time

Job summary

Tokoroa Medical Centre, located on the Tokoroa Hospital campus, is seeking a full-time Receptionist/Administrator to deliver a warm, professional experience for patients and keep daily admin running smoothly. You’ll join a friendly team focused on improving health outcomes and patient care within PHCL ownership in the Waikato region.

Ideal candidates have reception or admin experience, strong organisational and communication skills, and a practical, solutions-focused approach.

Qualifications

• Previous reception, customer service and/or administration experience
• Excellent organisation skills and the ability to manage competing priorities
• Great computer skills and confidence using different systems and software
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• A high level of confidentiality, discretion and professionalism
• Initiative and a practical, solutions-focused approach
• The ability to work independently while also being a great team player
• A genuine commitment to providing excellent service to patients and colleagues
• An interest in process improvement and finding better ways of doing things

Responsibilities

• Provide a warm and professional experience for patients
• Keep day-to-day administration running smoothly
• Support a busy medical practice with a positive, can-do attitude

Skills

Reception

Administration

Customer Service

Organisation

Attention to detail

Confidentiality

Team player

Problem solving

Tools

Microsoft Office

Practice management software

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you an organised, people-focused administration superstar who enjoys variety, getting things done and being part of a great team?

If the answer is yes, you might be the person we are looking for. We’re looking for a full-time Receptionist/Administrator to join our friendly and busy medical practice. This is a varied role where you’ll be an important part of the team, providing a warm and professional experience for our patients while keeping the day-to-day administration running smoothly.

Located on the Tokoroa Hospital campus, Tokoroa Medical Centre is whānau and community oriented, with a focus on improving health outcomes by ensuring people get the right care as early as possible. We are owned by Primary Health Care Ltd (PHCL) who also own and operate 8 other general practices in the Waikato, Bay of Plenty and Taranaki regions.

We’re looking for someone with a great attitude and a willingness to get stuck in. You’ll ideally have:

Previous reception, customer service and/or administration experience

Excellent organisation skills and the ability to manage competing priorities

Great computer skills and confidence using different systems and software

Excellent attention to detail and accuracy

Strong written and verbal communication skills

A high level of confidentiality, discretion and professionalism

Initiative and a practical, solutions-focused approach

The ability to work independently while also being a great team player

A genuine commitment to providing excellent service to patients and colleagues

An interest in process improvement and finding better ways of doing things

If you would like further information or an informal chat please contact Keryn Wilton ************@phcl.health.nz.