Team Administrator - Greenlane

Alpha Personnel Recruitment Ltd; Auckland; On-site; NZD 52,000 - 68,000; Full time

Job summary

Alpha Personnel Recruitment Ltd in Auckland is seeking an experienced Team Administrator to support a busy medical clinic in Greenlane. You will coordinate patient appointments, handle correspondence, and help clinicians by keeping accurate records and efficient administrative workflows.

This full-time temporary assignment runs from 26 August to 14 October, Monday to Friday, offering a collaborative team environment, exposure to hospital administration, and a chance to develop essential skills

Qualifications

• Previous administration experience within a hospital, specialist clinic or medical practice.
• Excellent customer service and communication skills.
• Confident in a busy, patient-focused environment.
• Strong organisational skills and attention to detail.
• Ability to manage competing priorities and meet deadlines.
• Solid knowledge of Microsoft Office, especially Word.
• Familiarity with medical terminology is highly desirable.
• Experience with Auckland District Health Board services is advantageous.
• Experience using TrackCare is preferred, with quick learning of new systems.

Responsibilities

• Coordinate outpatient clinics and patient appointments.
• Prepare and send patient correspondence and appointment letters.
• Update and maintain clinic lists.
• Manage shared email inboxes and respond to inquiries.
• Greet and assist patients attending the clinic.
• Answer telephone inquiries professionally.
• Maintain accurate patient records and filing systems.
• Provide administrative support to a team of 3–4 staff.
• Prepare documents using Microsoft Word.

Skills

Administration

Customer service

Organizational skills

Microsoft Word

Medical terminology

TrackCare

ADHB experience

Tools

TrackCare

Microsoft Word

Job description

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Alpha Personnel Recruitment Ltd – Auckland, North Island

We are seeking an experienced Team Administrator to join a busy and friendly specialist medical clinic based in Greenlane. This is a fantastic opportunity for someone with previous hospital or medical practice administration experience who enjoys working in a fast-paced healthcare environment while providing exceptional support to both patients and clinicians.

This is a full-time temporary assignment covering planned leave, working Monday to Friday.

About the Role

As a key member of the administration team, you'll provide comprehensive support to a busy clinical service, ensuring the smooth coordination of patient appointments and day-to-day administrative functions.

Your responsibilities will include:

• Coordinating and arranging outpatient clinics and patient appointments
• Preparing and sending patient correspondence and appointment letters
• Updating and maintaining clinic lists
• Managing shared email inboxes and responding to enquiries
• Welcoming and assisting patients attending the clinic
• Answering and directing telephone enquiries professionally
• Maintaining accurate patient records and well-organised filing systems
• Responding to patient enquiries with empathy and efficiency
• Providing administrative support to a team of 3–4 staff members
• General administration and document preparation using Microsoft Word

About You

To be successful in this role, you will bring:

• Previous administration experience within a hospital, specialist clinic or medical practice
• Excellent customer service and communication skills
• Confidence working in a busy, patient-focused environment
• Strong organisational skills with exceptional attention to detail
• The ability to manage competing priorities and meet deadlines
• Sound knowledge of Microsoft Office, particularly Microsoft Word
• Familiarity with medical terminology is highly desirable
• Previous experience within Auckland District Health Board services is advantageous
• Experience using TrackCare is preferred, although training can be provided for someone who is quick to learn new systems

What's on Offer

• Full-time hours, Monday to Friday
• Supportive and welcoming team
• Opportunity to gain valuable experience within a busy healthcare environment
• Immediate opportunity for an experienced medical administrator

Employment period: 26 August to 14 October.