Administrator

Tāmaki Health; Christchurch; On-site; NZD 32,000 - 40,000; Part time

Job summary

Durham Health is seeking a part-time Practice Administrator to join our community medical centre. This 0.5 FTE role combines administration, finance, systems support, and practice coordination to ensure smooth day-to-day operations and a high standard of patient care.

In this pivotal position, you’ll work with the Practice Manager, clinicians, reception team, and support staff, handling administrative, financial, and operational tasks with attention to detail and a proactive mindset.

Qualifications

• Previous administration or coordination experience.
• Strong organisational, time management, and problem-solving skills.
• Excellent attention to detail and numerical accuracy.
• Confidence using Microsoft Office and digital systems.
• Strong written and verbal communication skills.
• The ability to work independently and collaboratively within a team.
• A positive, adaptable, and customer-focused approach.

Responsibilities

• Provide administrative support across the practice, including clinic systems, patient portals, appointment books, and communications.
• Monitor shared inboxes, support practice operations, and provide reception cover when required.
• Manage healthcare claims (ACC, PHO, Southern Cross), patient accounts, refunds, debtors, and financial administration processes.
• Assist with payroll administration, reporting, audits, and day-to-day clinic financial activities.
• Support Health & Safety, Cornerstone accreditation, clinic performance monitoring, and continuous improvement initiatives.
• Work closely with the Practice Manager and wider team to ensure the smooth, efficient operation of the practice and delivery of excellent patient care.

Skills

Administration

Coordination

Microsoft Office

Time management

Numerical accuracy

Written & verbal communication

Teamwork

Independent work

Tools

Payroll software

Job description

Practice Administrator | Durham Health

Part Time | 0.5 FTE (20 Hours per Week)

Why Join Durham Health?

• Play a key role in the smooth operation of a community-focused medical centre
• Varied position combining administration, finance, systems support, and practice coordination
• Flexible 20-hour work week with days and hours to be agreed
• Supportive team environment within the wider Tamaki Health network
• Opportunity to contribute to quality healthcare and positive patient outcomes
• Permanent part-time role offering flexibility and variety

About the Role

Durham Health is seeking an organised, proactive, and detail-oriented Practice Administrator to join our team in a part-time permanent capacity.

This is a pivotal role within the practice, working closely with the Practice Manager, clinicians, reception team, and support staff to ensure the efficient day-to-day running of the clinic. You'll be responsible for a broad range of administrative, financial, operational, and practice support activities that help deliver an outstanding experience for our patients and team members.

We're looking for someone who enjoys variety, takes pride in delivering high-quality administrative support, and can confidently manage multiple priorities in a busy healthcare environment.

What You'll Be Doing

• Provide administrative support across the practice, including clinic systems, patient portals, appointment books, and communications.
• Monitor shared inboxes, support practice operations, and provide reception cover when required.
• Manage healthcare claims (ACC, PHO, Southern Cross), patient accounts, refunds, debtors, and financial administration processes.
• Assist with payroll administration, reporting, audits, and day-to-day clinic financial activities.
• Support Health & Safety, Cornerstone accreditation, clinic performance monitoring, and continuous improvement initiatives.
• Work closely with the Practice Manager and wider team to ensure the smooth, efficient operation of the practice and delivery of excellent patient care.

About You

You’ll be an experienced administrator with excellent organisational skills, strong attention to detail, and the ability to build positive relationships with colleagues, patients, and external stakeholders.

You’ll bring:

• Previous administration or coordination experience
• Strong organisational, time management, and problem-solving skills
• Excellent attention to detail and numerical accuracy
• Confidence using Microsoft Office and digital systems
• Strong written and verbal communication skills
• The ability to work independently and collaboratively within a team
• A positive, adaptable, and customer-focused approach

About Durham Health

Durham Health is committed to providing high-quality, accessible healthcare to our local community. As part of the wider Tamaki Health network, we are supported by strong clinical and operational expertise while maintaining a patient-centred approach to care.

We’re passionate about creating positive experiences for our patients, supporting our people, and improving health outcomes for the communities we serve.