Medical Receptionist

RWR Health; Auckland; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Referral bonus

Job summary

RWR Health is seeking an experienced Medical Administrator to join a well-established GP & Urgent Care clinic in Remuera, Auckland. You will support patients, clinicians and the wider administration team across a busy and varied environment.

This role spans General Practice and Urgent Care with a Monday–Friday focus and occasional Saturday cover; you will help keep clinic operations running smoothly, manage appointments, patient communications and roster requirements while using Medtech

Qualifications

• At least 2 years' experience within General Practice and/or Urgent Care.
• Strong Medtech Evolution experience.
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• Calm and professional approach when dealing with patients and clinicians.

Responsibilities

• Support the administration and reception functions across the clinic.
• Assist with complex patient and reception queries.
• Support colleagues with systems, processes and day-to-day problem solving.
• Confidently use Medtech Evolution for patient management, billing and reporting.
• Manage appointments, patient communication and clinic flow.
• Maintain accurate patient information and documentation.
• Support staff coverage and roster requirements as needed.
• Work collaboratively with clinical and management teams.
• Contribute to a positive and professional patient experience.

Skills

Medical administration

Reception support

Communication skills

Organisational skills

Tools

Medtech Evolution

Job description

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RWR Health & Medical Administration

At RWR Health, we connect talented healthcare professionals with organisations where they can build rewarding careers and make a genuine impact.

We are currently recruiting for an experienced Medical Administrator to join a well-established GP & Urgent Care clinic in Remuera, Auckland.

This is an opportunity to become an important part of the clinic's day-to-day operations, supporting patients, clinicians and the wider administration team across a busy and varied environment.

If you're someone who enjoys being the person others can rely on, takes pride in getting the detail right, and thrives when no two days are quite the same, this could be a great next step.

Why This Role Stands Out

• Join an established and highly regarded Primary Care environment
• Become a trusted point of support across reception and administration
• Enjoy a varied role spanning General Practice and Urgent Care
• Work alongside an experienced and supportive clinical team
• Monday–Friday focus with occasional Saturday cover

The Opportunity

Working across both General Practice and Urgent Care, you'll play an important role in keeping the clinic running efficiently while delivering an excellent experience for patients.

You'll be someone the wider reception team can turn to for support, guidance and problem-solving, while working closely with clinicians and management to ensure the day-to-day operation runs smoothly.

Your responsibilities will include:

• Supporting the administration and reception functions across the clinic
• Assisting with complex patient and reception queries
• Supporting colleagues with systems, processes and day-to-day problem solving
• Confidently using Medtech Evolution for patient management, billing and reporting
• Managing appointments, patient communication and clinic flow
• Maintaining accurate patient information and documentation
• Supporting staff coverage and roster requirements when needed
• Working collaboratively with clinical and management teams
• Contributing to a positive and professional patient experience

About You

We're looking for an experienced medical administrator who understands the pace and demands of Primary Care and enjoys being part of a busy team.

You’ll bring:

• At least 2 years' experience within General Practice and/or Urgent Care
• Strong Medtech Evolution or Medtech Evolution32 experience
• Excellent written and verbal communication skills
• Strong organisational and time-management abilities
• Confidence supporting and guiding reception colleagues
• A calm and professional approach when dealing with patients and clinicians
• The ability to manage competing priorities in a busy environment
• Flexibility to assist with leave cover when required
• Full legal right to work in New Zealand

Culture & Environment

You’ll be joining a clinic where teamwork, professionalism and patient care are central to the way the team operates.

You’ll work alongside a supportive clinical and management team in an environment that values:

• Collaboration and teamwork
• High standards of patient care
• Professionalism and accountability
• Clear communication
• Reliable and efficient clinic operations

The lifestyle based in Remuera, this is an opportunity to enjoy a predominantly Monday–Friday working week within a well-established Auckland Primary Care environment.

While the clinic operates across General Practice and Urgent Care, the role offers a consistent weekday focus with only occasional Saturday requirements.

Benefits

• $500 cash referral bonus for successful introductions.