Healthcare Assistant

Redcliffs Medical Centre; Christchurch; On-site; NZD 38,000 - 49,000; Part time

Benefits offered by this job

Flexible hours for work-life balance

Job summary

Redcliffs Medical Centre in Christchurch is seeking a reliable Healthcare Assistant to support our nursing team. This role blends administrative coordination with hands-on clinical tasks, including phlebotomy, ECGs, and assisting with minor procedures.

You will manage patient recalls, phone triage, data quality, and clinical workflows within a busy, community-focused general practice that values equity and continuous quality improvement.

Qualifications

• Organised, proactive, and detail-focused.
• Strong communication skills.
• Team player with a positive attitude.
• Compassionate and patient-focused.
• Able to work both independently and collaboratively.

Responsibilities

• Inbox and task management
• Patient recalls, follow-ups, and screening coordination
• Phone triaging and directing patients appropriately (within scope)
• Stock control and ordering of clinical supplies
• Preparing clinical rooms and maintaining equipment
• Data entry and maintaining accurate patient records
• Supporting clinical audits and data quality activities
• Assisting with Continuous Quality Improvement (CQI) projects
• Contributing to equity-focused initiatives and outreach
• Supporting Māori health gain and equitable access to care, including identification of priority populations and recall support

Skills

Phlebotomy

Vaccinations

Phone triage

Education

Relevant healthcare qualification

Tools

Indici PMS

Job description

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Redcliffs Medical Centre – Redcliffs, South Island

Healthcare Assistant (Admin & Clinical)

Redcliffs Medical Centre – Christchurch
Part-time (26 hours per week worked Tuesday, Wednesday and Thursday)

Redcliffs Medical Centre is seeking a reliable and motivated Healthcare Assistant to support our nursing team. This is a key support role within a busy, community-focused general practice, playing an essential part in keeping our nursing and clinical teams running smoothly. This role combines administrative coordination with hands-on clinical support, including phlebotomy, ECGs, observations, assistance with minor surgery procedures and helping with chronic disease and preventative health programmes. You will support patient recalls, phone triage, clinical workflows, and data quality, helping ensure patients receive timely, safe, and effective care.

You’ll be part of a supportive, modern practice with opportunities to assist in clinical tasks (if trained), as well as contribute to audits, CQI projects, and equity-focused work.

This role suits someone who is organised, proactive, and motivated by improving systems and supporting better health outcomes for our community.

About the Role

• Inbox and task management
• Patient recalls, follow-ups, and screening coordination
• Phone triaging and directing patients appropriately (within scope)
• Stock control and ordering of clinical supplies
• Preparing clinical rooms and maintaining equipment
• Data entry and maintaining accurate patient records
• Supporting clinical audits and data quality activities
• Assisting with Continuous Quality Improvement (CQI) projects
• Contributing to equity-focused initiatives and outreach
• Supporting Māori health gain and equitable access to care, including identification of priority populations and recall support

Clinical tasks may include:

• Phlebotomy
• Administering Vaccinations (where authorised)
• Basic clinical support (e.g. observations including ECGs, and chaperoning)
• Assisting with minor surgeries and other clinical procedures
• Supporting chronic disease management and preventative health programmes (e.g. diabetes reviews and screening initiatives)
• Supporting new patient consultations, including welcoming patients, explaining practice processes, collecting relevant health information, and reviewing patient records.

About You

• Organised, proactive, and detail-focused
• Strong communication skills
• Team player with a positive attitude
• Compassionate and patient-focused
• Able to work both independently and collaboratively

Desirable:

• Experience in general practice or healthcare
• Phlebotomy and/or vaccinating experience
• Familiarity with Indici PMS
• Relevant healthcare qualification

What We Offer

• Modern, purpose-built medical centre
• Supportive, experienced team
• Flexible hours for work-life balance
• Established and growing patient base
• Strong focus on quality improvement and equity
• Friendly, community-focused environment