Administration Professional

Endo Sport NZ Limited; Upper Harbour; On-site; NZD 72,000 - 88,000; Full time

Job summary

Endo Sport NZ Limited in Auckland, NZ is seeking a detail‑driven operations support professional to manage sales calendars, orders and inventory coordination. The role is full‑time, 40 hours per week, with a pay rate of $39 per hour (~$80K per year) and no overtime.

You will handle customer enquiries, order processing, kit preparation and delivery coordination, and maintain accurate records across the Sales and Inventory systems.

Qualifications

• Minimum 2 years of relevant experience.
• Ability to lift instrument sets and handle equipment.
• Organised with strong attention to detail and integrity.

Responsibilities

• Manages sales team calendar.
• Meeting and event planning and scheduling.
• Financial support for the Account Dept (remittance/reconciliation).
• Handle customer enquiries and ensure orders are processed and fulfilled from request to delivery.
• Customer enquiries & relationship support.
• Order processing and fulfilment, with delivery follow-through.
• Record management of sales orders, shipments, and invoices.
• Oversee supplier ordering cycle from PO to receipt into inventory.
• Ensure warehouse stocks are adequate for operations.
• PO preparation and placement; shipment coordination.
• Inbound goods receipt, reconciliation & inventory updates.
• Manage loan & consignment instrumentation lifecycle and kit bookings.

Skills

Attention to detail

Well organized

Physical strength

Self-motivated

Integrity

Work under pressure

Team coordination

Tools

Inventory Management System

Kit Booking System

Job description

Position Overview

• Reporting to the Operations & Medical Education Manager
• Full time permanent, 40 hours per week
• Payrate: $39 per hour ($80K/yr). No overtime.

Core Competencies, Experience and Skills

• Attention to detail
• Must be well organized
• Physical strength and health to be able to lift instruments sets
• Self-motivated
• High level of integrity
• The ability to think outside the box when compiling surgeon preferences
• The confidence to work effectively under pressure in situations which are time critical
• Minimum 2 years of relevant experience

Key task and responsibilities:

• Manages sales team calendar
• Meeting and event planning and scheduling
• Financial support for the Account Dept e.g. remittance and reconciliation
• Handling customer enquiries and ensures orders are accurately processed, communicated and fulfilled from initial request through to delivery
• Customer Enquiries & Relationship Support
• Customer Order Processing
• Order Fulfilment & Delivery follow-through
• Record management of Customer Order (Sales Order, Sales Shipment, Sales Invoice)
• Manages the complete supplier ordering cycle, from identifying supply requirements to purchase order placement, shipment tracking, import documentation and receipt into inventory.
• Ensuring the warehouse has adequate supplies of all necessary items for its operations
• Purchase Order Preparation & Placement
• Shipment, Import & Delivery Coordination
• Inbound Goods Receipt, Reconciliation & Inventory Update
• Record management of Supplier PO
• Handling loan & consignment instrumentation is accurately prepared, tracked, dispatched, returned and ready for its next surgical requirement
• Loan Kit Booking & Requirement Coordination
• Kit Preparation & Check-out
• Delivery & Dispatch Coordination
• Kit Check-in & Return Management in Kit Booking System
• Inventory & Set data entry in Inventory Management System & physical record filing
• Support urgent loan kit deliveries and collections, including after-hours and weekend requirements when relevant required
• Communications and correspondence with internal staff and hospitals
• Keeping the office and warehouse neat and clean at all times