Coordinator Pharmacist (Medical Team)

North Island - Wellington Wellington Central; Wellington; On-site; NZD 50,000 - 70,000; Full time

Job summary

Zimmer Biomet is seeking a clinically driven Upper Extremities Clinical Support Representative to support surgeons, theatre teams and healthcare professionals in Wellington and the lower North Island.

This role offers hands-on case support, in-service training and close collaboration with the Sales team to ensure the right product is available for the right patient and that clinical guidance enhances patient outcomes.

Responsibilities

• Provide high-quality clinical service, advice and case support to customers
• Build and maintain professional relationships with surgeons, registrars and theatre staff
• Drive appropriate utilisation of Zimmer Biomet solutions by ensuring the right product for the right patient
• Manage engagement through lead identification, case management and structured product in-service training
• Ensure timely return and tracking of instrument sets post-procedure
• Develop surgeon-specific surgical technique and workflow documentation
• Provide case support outside defined territory when required
• Support the Sales team in the execution of the Sales Plan and annual targets

Job description

Clinical Support Representative - Upper Extremities

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

We're looking for a clinically driven Upper Extremities Clinical Support Representative to support surgeons, theatre teams and healthcare professionals in Wellington and the lower North Island. This role is ideal for someone who thrives in the operating theatre, enjoys being a trusted clinical partner, and takes pride in delivering exceptional patient-focused support.

How You'll Create Impact

• Support sales objectives by providing high-quality clinical service, advice and case support to customers
• Build and maintain strong professional relationships with surgeons, registrars, nurse unit managers, theatre staff, CSSD teams and other key stakeholders
• Drive appropriate utilisation of Zimmer Biomet solutions by ensuring the right product is available for the right patient
• Manage nurse, registrar and surgeon engagement through lead identification, case management and structured product in-service training
• Ensuring timely return and tracking of instrument sets post-procedure
• Developing and maintaining surgeon-specific surgical technique and workflow documentation
• Provide case support outside your defined territory when required
• Actively support the Sales team in the execution of the Sales Plan and achievement of annual targets

What Makes You Stand Out