Administration Assistant

New Zealand Clinical Research; Christchurch; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus opportunities

Generous employee referral bonus

Retail discounts and exclusive deals

Leadership development and learning

AI tools, training and professional

Trans-Tasman career opportunities

Wellbeing and connectedness programme

Generous leave entitlements from day1

Job summary

New Zealand Clinical Research in Christchurch is seeking a proactive Administration Assistant on a permanent, full-time basis. You will support research teams with a range of administrative and front-of-house duties, ensuring accurate record keeping and smooth operations across studies.

Your day-to-day tasks include managing documentation, data entry, archiving, greeting visitors at reception, handling phone calls and mail, and coordinating travel for study participants, while upholding

Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to follow processes and work independently.
• Administrative, reception, hospitality or healthcare experience.
• A professional approach to confidentiality and record keeping.

Responsibilities

• Prepare, scan, file and maintain research documentation
• Support archiving activities and record management
• Complete data entry and general administrative tasks
• Welcome visitors and provide front desk reception services
• Answer and direct phone calls and manage incoming mail
• Coordinate travel arrangements for study participants
• Support compliance with research quality standards and procedures
• Maintain accurate records and documentation across studies
• Tracking of laboratory results

Skills

Organisational skills

Attention to detail

Communication

Interpersonal skills

Administrative experience

Reception experience

Confidentiality

Record keeping

Job description

About the Role

Permanent, Full Time

We're looking for a proactive and organised Administration Assistant to support our research teams with a range of administrative and reception duties. You'll play an important role in keeping our clinical research operations running smoothly through accurate record keeping, document management, participant support, and front-of-house administration.

Key responsibilities include:

• Prepare, scan, file and maintain research documentation
• Support archiving activities and record management
• Complete data entry and general administrative tasks
• Welcome visitors and provide front desk reception services
• Answer and direct phone calls and manage incoming mail
• Coordinate travel arrangements for study participants
• Support compliance with research quality standards and procedures
• Maintain accurate records and documentation across studies
• Tracking of laboratory results

Skills & Experience

To be successful in this role, you'll bring:

• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to follow processes and work independently
• Administrative, reception, hospitality or healthcare experience
• A professional approach to confidentiality and record keeping

Benefits

At NZCR, we recognise that our people are key to our success.

• Discretionary bonus opportunities
• Generous employee referral bonus programme
• Retail discounts and exclusive deals
• Leadership development and learning pathways
• AI tools, training and professional development
• Trans-Tasman career opportunities
• Wellbeing and connectedness programme
• Generous leave entitlements from day one

About NZCR

Established in 2020 through the merger of Auckland Clinical Studies (ACS) and Christchurch Clinical Studies Trust (CCST), NZCR is at the forefront of early-phase clinical research in New Zealand. With over 35 years of combined research excellence, we have successfully completed 750 trials involving 15,000 participants, showcasing our commitment to advancing medical research. Our physician-led, world-class research units in Auckland, Christchurch, Wellington, and Hamilton conduct complex studies in both healthy participants and patient populations. Partnering with global pharmaceutical and biotech companies, we deliver excellence in clinical research and explore potential new medicines. Recognizing the pivotal role of study participants, NZCR prioritizes their safety and comfort through detailed study information, expert clinical care, and comprehensive support services.

Join us and help advance global health through world-class clinical research