Administration Assistant

New Zealand Clinical Research; Canterbury; On-site; NZD 38,000 - 52,000; Full time

Benefits offered by this job

Discretionary bonus

Referral bonus

Retail discounts

Leadership development

AI training

Trans-Tasman opportunities

Wellbeing programme

Generous leave entitlements

Job summary

New Zealand Clinical Research is seeking an Administration Assistant to support our research teams with a range of administrative and front-of-house duties. This role focuses on accurate record keeping, document management and participant support to ensure smooth clinical research operations.

The position is fixed-term for 6 months and full-time, with responsibilities including front desk reception, data entry and coordination of travel for study participants.

Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to follow processes and work independently.
• Administrative, reception, hospitality or healthcare experience.
• A professional approach to confidentiality and record keeping.

Responsibilities

• Prepare, scan, file and maintain research documentation.
• Support archiving activities and record management.
• Complete data entry and general administrative tasks.
• Welcome visitors and provide front desk reception services.
• Answer and direct phone calls and manage incoming mail.
• Coordinate travel arrangements for study participants.
• Support compliance with research quality standards and procedures.
• Maintain accurate records and documentation across studies.
• Tracking of laboratory results.

Skills

Organisational skills

Communication skills

Independent work

Administrative/Reception experience

Confidentiality/Record keeping

Job description

About the Role

Fixed- Term 6 Months, Full Time

We're looking for a proactive and organised Administration Assistant to support our research teams with a range of administrative and reception duties. You'll play an important role in keeping our clinical research operations running smoothly through accurate record keeping, document management, participant support, and front-of-house administration.

Key responsibilities include:

• Prepare, scan, file and maintain research documentation
• Support archiving activities and record management
• Complete data entry and general administrative tasks
• Welcome visitors and provide front desk reception services
• Answer and direct phone calls and manage incoming mail
• Coordinate travel arrangements for study participants
• Support compliance with research quality standards and procedures
• Maintain accurate records and documentation across studies
• Tracking of laboratory results

Skills & Experience

To be successful in this role, you'll bring:

• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to follow processes and work independently
• Administrative, reception, hospitality or healthcare experience
• A professional approach to confidentiality and record keeping

Benefits

At NZCR, we recognise that our people are key to our success.

• Discretionary bonus opportunities
• Generous employee referral bonus programme
• Retail discounts and exclusive deals
• Leadership development and learning pathways
• AI tools, training and professional development
• Trans-Tasman career opportunities
• Wellbeing and connectedness programme
• Generous leave entitlements from day one

About NZCR

For more than 35 years, NZCR has delivered complex early and later-phase clinical trials across New Zealand and Australia, partnering with global pharmaceutical, biotechnology and contract research organisations to help advance new medicines and treatments.

Today, through our NZCR, CMAX, Optimal and Fusion brands, we have built one of Australasia's most established clinical research networks. Our teams work across a diverse range of therapeutic areas, delivering high-quality clinical research while creating exceptional experiences for participants, sponsors, investigators and partners.

We are globally respected for advancing health outcomes and are united by a shared purpose: improving lives through clinical research. Our people enjoy working here because they are empowered to find better ways, supported to learn and grow, and given the opportunity to make a meaningful impact on the future of healthcare.

Why Join Us?

This is an excellent opportunity for someone with clinical research experience who enjoys coordinating complex activities, building strong relationships, and being part of a team that delivers world-class research with real-world impact.

Our Values:

We Do What's Right | We're In It Together | We Strive for Excellence | We Find Better Ways

For more information about NZCR visit www.nzcr.co.nz

When you apply for this role, you are consenting to us sharing your information with our sister company, Optimal, where additional opportunities for career growth and development may arise.