Accounts Coordinator - Logistics & Customer Service

Ixom; New Zealand; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Structured onboarding and transition

Clear internal career pathways

Flexible working arrangements where?"

Job summary

IXOM is seeking an Accounts Coordinator for Logistics & Customer Service to support Bulk Liquid Tanker operations from Mount Maunganui. You will handle invoicing, data management, delivery reconciliation and responsive customer support, working with fleet ops, drivers and internal teams.

The role requires 1-3 years in admin or accounts coordination, experience with invoicing and SAP or similar ERP, and strong Excel skills.

Qualifications

• 1-3 years of experience in administration, accounts coordination or customer service.
• Experience with invoicing, reconciliations and accurate data entry.
• Experience using SAP or a similar ERP system.

Responsibilities

• Prepare, validate and process customer invoices in line with schedules.
• Investigate and resolve invoice discrepancies and billing issues.
• Reconcile daily deliveries against operational and customer records.
• Work with Inventory Team to resolve stock variances.
• Maintain accurate customer account information and records.
• Respond to customer enquiries about deliveries and invoicing.
• Support the Administration Manager and BLT Operations Team.
• Identify opportunities to improve administration, reporting accuracy and workflow.
• Follow health, safety, environmental, quality and regulatory requirements.

Skills

Invoicing

Data entry

Attention to detail

Time management

Education

Business Administration or Accounting qualification

Tools

SAP

Excel

Job description

Accounts Coordinator - Logistics & Customer Service

Job Description

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).

About your role

The Accounts Coordinator - Logistics & Customer Service supports IXOM’s Bulk Liquid Tanker operations in Mount Maunganui. You will help keep customer accounts and operational administration running smoothly throughaccurateinvoicing, delivery and inventory reconciliation, data management, and responsive customer support. Working with fleet operations, customers, driversand internal teams, you will play an important role in ensuring completed work is reconciled accurately and accounts receivable processes are supported on time.

Key Responsibilities

• Prepare, validate and process customer invoices in line with agreed schedules and requirements.
• Investigate and resolve invoice discrepancies, pricing queries, and billing issues.
• Reconcile daily bulk chemical deliveries against operational and customer records.
• Work with the Inventory Team to resolve stock movement and inventory variances.
• Maintain accurate customer account information, delivery documentation and operational records.
• Respond to customer enquiries about deliveries, invoicing, reconciliations and service matters.
• Support the Administration Manager and BLT Operations Team, including leave coverage when required.
• Identify opportunities to improve administration, reporting accuracy and workflow efficiency.
• Follow IXOM health, safety, environmental, quality and regulatory requirements.

Who are we looking for?

• 1-3 years’ experience in administration, accounts coordination or customer service, ideally within supply chain or logistics.
• Experience with invoicing, reconciliations and accurate data entry.
• Experience using SAP or a similar ERP system.
• Intermediate Microsoft Excel and Microsoft Office skills.
• Strong attention to detail, organisation and time management.
• Clear written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• A relevant qualification in Business Administration, Accounting, Logistics or a related field is desirable.

Benefits at IXOM

• Competitive salary aligned to market and experience
• Stable, full-time role within a global organisation
• Structured onboarding and transition support
• Clear internal career pathways
• Flexible working arrangements where possible
• Health, wellbeing and employee assistance programs
• An inclusive, collaborative and values-driven culture

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.