Accounts Coordinator - Logistics & Customer Service

IXOM Pty Ltd; Mount Maunganui; On-site; NZD 52,000 - 74,000; Full time

Benefits offered by this job

Competitive salary

Full-time role

Structured onboarding

Career pathways

Flexible work arrangements

Wellbeing programs

Employee assistance

Inclusive culture

Job summary

IXOM Mt Maunganui, NZ is seeking an Accounts Coordinator to support logistics and customer service for Bulk Liquid Tanker operations. You will manage invoicing, data reconciliation, and customer support, working with fleet operations, customers, drivers and internal teams to ensure accurate accounts receivable processes.

Ideal candidates have 1–3 years in admin or logistics, experience with invoicing and SAP, and strong Excel skills. A relevant business qualification is desirable.

Qualifications

• 1-3 years’ experience in administration, accounts coordination or customer service, ideally within supply chain or logistics.
• Experience with invoicing, reconciliations and accurate data entry.
• Experience using SAP or a similar ERP system.
• Intermediate Microsoft Excel and Microsoft Office skills.
• Strong attention to detail, organisation and time management.
• Clear written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• A relevant qualification in Business Administration, Accounting, Logistics or related field is desirable.

Responsibilities

• Prepare, validate and process customer invoices in line with agreed schedules and requirements.
• Investigate and resolve invoice discrepancies, pricing queries and billing issues.
• Reconcile daily bulk chemical deliveries against operational and customer records.
• Work with the Inventory Team to resolve stock movement and inventory variances.
• Maintain accurate customer account information, delivery documentation and operational records.
• Respond to customer enquiries about deliveries, invoicing, reconciliations and service matters.
• Support the Administration Manager and BLT Operations Team, including leave coverage when required.
• Identify opportunities to improve administration, reporting accuracy and workflow efficiency.
• Follow IXOM health, safety, environmental, quality and regulatory requirements.

Skills

Admin experience

Invoicing

SAP ERP

Excel skills

Attention to detail

Communication skills

Prioritisation

Time management

Education

Business Admin qualification

Tools

SAP ERP

Microsoft Excel

Job description

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Accounts Coordinator - Logistics & Customer Service

Mt Maunganui, NZ, 3116

Permanent

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).

About your role

The Accounts Coordinator – Logistics & Customer Service supports IXOM’s Bulk Liquid Tanker operations in Mount Maunganui. You will help keep customer accounts and operational administration running smoothly throughaccurateinvoicing, delivery and inventory reconciliation, data management, and responsive customer support. Working with fleet operations, customers,driversand internal teams, you will playan important rolein ensuring completed work is reconciled accurately and accounts receivable processes are supported on time.

Key Responsibilities

• Prepare,validateand process customer invoices in line with agreed schedules and requirements.
• Investigate and resolve invoice discrepancies, pricingqueriesand billing issues.
• Reconcile daily bulk chemical deliveries against operational and customer records.
• Work with the Inventory Team to resolve stock movement and inventory variances.
• Maintainaccuratecustomer account information, deliverydocumentationand operational records.
• Respond to customer enquiries about deliveries, invoicing,reconciliationsand service matters.
• Support the Administration Manager and BLT Operations Team, including leave coverage whenrequired.
• Identifyopportunities to improve administration, reporting accuracy and workflow efficiency.
• Follow IXOM health, safety, environmental,qualityand regulatory requirements.

Who are we looking for?

• 1-3 years’ experience in administration, accounts coordination or customer service, ideally within supply chain orlogistics.
• Experience with invoicing,reconciliationsandaccuratedata entry.
• Experience using SAP or a similar ERP system.
• Intermediate Microsoft Excel and Microsoft Office skills.
• Strong attention to detail,organisationand time management.
• Clear written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• A relevant qualification in Business Administration, Accounting,Logisticsor a related field is desirable.

Benefits at IXOM

• Competitive salary aligned to market and experience
• Stable, full-time role within a global organisation
• Structured onboarding and transition support
• Clear internal career pathways
• Flexible working arrangements where possible
• Health, wellbeing and employee assistance programs
• An inclusive, collaborative and values-driven culture

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests.