Account Manager

IXOM; Mount Maunganui; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Tool of Trade vehicle

Incentive program

Job summary

IXOM is seeking an Account Manager to support customers across the Bay of Plenty, Waikato, Central North Island and Hawke’s Bay, based in Mount Maunganui.

You will manage an established portfolio, develop opportunities, and work with product managers and technical teams to deliver effective solutions. This role suits someone with 3–5 years of sales or account management experience and a proactive, autonomous work style.

Qualifications

• 3–5 years' sales or account management experience.
• Experience in chemicals, manufacturing, industrial, agriculture or energy industries highly regarded.
• Degree or qualifications in Science, Engineering or Business advantageous.

Responsibilities

• Manage and grow an established portfolio of industrial customers.
• Build strong customer relationships through regular site visits and account management activities.
• Identify and develop new business opportunities across the territory.
• Work closely with Product Managers and technical teams to provide customer solutions.
• Support customers with bulk chemical storage requirements, product applications and site inspections.
• Collaborate with logistics, customer service and supply teams to deliver outstanding customer outcomes.
• Maintain customer information, pricing and opportunities within CRM and SAP systems.

Skills

Territory management

Account management

Sales experience

Relationship building

Education

Science degree

Engineering degree

Business degree

Tools

SAP

CRM

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We're looking for an Account Manager to join our Industrial NZ team, supporting customers across the Bay of Plenty, Waikato, Central North Island and Hawke's Bay regions. This is a strategically important role and the only dedicated Industrial Account Manager based in the Bay of Plenty, providing local support to customers across sectors including energy, agriculture, manufacturing, wood processing, paints and coatings.

At IXOM, we help keep the New Zealand industry moving. From water treatment and manufacturing to agriculture and energy, our products play a critical role behind the scenes of everyday life. This role offers the opportunity to work with a diverse customer base while developing both your commercial and technical capability.

What’s on offer

• Manage a diverse portfolio of customers across some of New Zealand's most important industries.
• Work autonomously while being supported by an experienced and collaborative national team.
• Develop a broad understanding of industrial chemicals, manufacturing, energy and agriculture markets.
• Tool of Trade vehicle and incentive program provided.
• Opportunity to grow your commercial, technical and customer management skills.
• Join a market-leading business that helps keep New Zealand manufacturing and industry operating safely and efficiently.

About your role

Based in Mount Maunganui, you’ll manage an established portfolio of customers across a large geographic territory spanning Bay of Plenty, Waikato, Central North Island and Hawke’s Bay.

This role combines relationship management, business development and customer support. You’ll work closely with customers to understand their operations, identify opportunities for growth and ensure they receive the products and support they need.

While Mount Maunganui is the preferred base for this role, we're open to candidates located anywhere within the Bay of Plenty region who can effectively service the territory and maintain strong customer relationships.

Key Responsibilities

• Manage and grow an established portfolio of industrial customers.
• Build strong customer relationships through regular site visits and account management activities.
• Identify and develop new business opportunities across the territory.
• Work closely with Product Managers and technical teams to provide customer solutions.
• Support customers with bulk chemical storage requirements, product applications and site inspections.
• Collaborate with logistics, customer service and supply teams to deliver outstanding customer outcomes.
• Maintain customer information, pricing and opportunities within CRM and SAP systems.

Who are we looking for?

We are open to exploring different backgrounds if you come with the right drive, motivation and willingness to learn, we can teach you the technical components.

• Experience in sales, account management, business development or customer-facing commercial roles.
• Strong relationship-building and communication skills.
• Confidence working independently and managing your own territory.
• A proactive approach to identifying opportunities and solving customer problems.
• The ability to manage competing priorities while maintaining strong customer service.
• 3-5 years' sales or account management experience.
• Experience in chemicals, manufacturing, industrial, agriculture or energy-related industries, will be highly regarded.
• Tertiary qualifications in Science, Engineering or Business would be advantageous.
• Ideally based in Mount Maunganui, or elsewhere within the Bay of Plenty.

About IXOM

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).