Accounts Coordinator - Logistics & Customer Service

IXOM; Mount Maunganui; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary aligned to market

Stable, full‑time role within a global

Structured onboarding and transition

Clear career pathways

Flexible working arrangements

Health, wellbeing and employee support

Inclusive, collaborative culture

Job summary

IXOM in Mount Maunganui is seeking an Accounts Coordinator to support Logistics & Customer Service for Bulk Liquid Tanker operations. You will manage invoicing, delivery documentation, and data entry to keep accounts and AR processes running smoothly.

Working with fleet operations, customers, drivers and internal teams, you will reconcile deliveries and inventory, respond to enquiries, and help improve reporting accuracy and workflow efficiency while adhering to safety and regulatory

Qualifications

• 1–3 years’ experience in administration, accounts coordination or customer service, ideally within supply chain or logistics.
• Experience with invoicing, reconciliations and accurate data entry.
• Experience using SAP or a similar ERP system.
• Intermediate Microsoft Excel and Microsoft Office skills.
• Strong attention to detail, organisation and time management.
• Clear written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• A relevant qualification in Business Administration, Accounting, Logistics or a related field is desirable.

Responsibilities

• Prepare, validate and process customer invoices in line with agreed schedules and requirements.
• Investigate and resolve invoice discrepancies, pricing queries and billing issues.
• Reconcile daily bulk chemical deliveries against operational and customer records.
• Work with the Inventory Team to resolve stock movement and inventory variances.
• Maintain accurate customer account information, delivery documentation and operational records.
• Respond to customer enquiries about deliveries, invoicing, reconciliations and service matters.
• Support the Administration Manager and BLT Operations Team, including leave coverage when required.
• Identify opportunities to improve administration, reporting accuracy and workflow efficiency.
• Follow IXOM health, safety, environmental, quality and regulatory requirements.

Skills

Invoicing

Reconciliations

Data entry

SAP / ERP

Excel

Attention to detail

Communication

Education

Business Administration / Accounting / Logistics qualification

Job description

The Accounts Coordinator – Logistics & Customer Service supports IXOM’s Bulk Liquid Tanker operations in Mount Maunganui. You will help keep customer accounts and operational administration running smoothly throughaccurateinvoicing, delivery and inventory reconciliation, data management, and responsive customer support. Working with fleet operations, customers,driversand internal teams, you will playan important rolein ensuring completed work is reconciled accurately and accounts receivable processes are supported on time.

Key Responsibilities

• Prepare,validateand process customer invoices in line with agreed schedules and requirements.
• Investigate and resolve invoice discrepancies, pricingqueriesand billing issues.
• Reconcile daily bulk chemical deliveries against operational and customer records.
• Work with the Inventory Team to resolve stock movement and inventory variances.
• Maintainaccuratecustomer account information, deliverydocumentationand operational records.
• Respond to customer enquiries about deliveries, invoicing,reconciliationsand service matters.
• Support the Administration Manager and BLT Operations Team, including leave coverage whenrequired.
• Identifyopportunities to improve administration, reporting accuracy and workflow efficiency.
• Follow IXOM health, safety, environmental,qualityand regulatory requirements.

Who are we looking for?

• 1–3 years’ experience in administration, accounts coordination or customer service, ideally within supply chain orlogistics.
• Experience with invoicing,reconciliationsandaccuratedata entry.
• Experience using SAP or a similar ERP system.
• Intermediate Microsoft Excel and Microsoft Office skills.
• Strong attention to detail,organisationand time management.
• Clear written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• A relevant qualification in Business Administration, Accounting,Logisticsor a related field is desirable.

Benefits at IXOM

• Competitive salary aligned to market and experience
• Stable, full‑time role within a global organisation
• Structured onboarding and transition support
• Clear internal career pathways
• Flexible working arrangements where possible
• Health, wellbeing and employee assistance programs
• An inclusive, collaborative and values‑driven culture

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.