Account Manager

Service Foods; Christchurch; On-site; NZD 65,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Laptop and phone provided

Staff discounts on products

Career progression opportunities

Job summary

Service Foods is seeking an experienced food service Account Manager to join our Otautahi (Christchurch) Regional Sales Team. This full-time, permanent role offers a competitive salary with incentives and the chance to work with New Zealand’s leading food service distributor.

You will manage and grow an inherited portfolio, prospect new clients, and build lasting relationships across Produce, Meat/Poultry, Frozen, Dry and Chilled categories.

Qualifications

• Experience in food service, FMCG, or hospitality sales is preferred.
• Proven track record of meeting or exceeding sales targets.
• Strong verbal and written communication; ability to build relationships with diverse clients.
• Proficiency with Microsoft Office; Salesforce knowledge is advantageous.

Responsibilities

• Prospect and engage clients across the Christchurch region and develop new business opportunities.
• Manage and grow an inherited portfolio of warm accounts.
• Sell across Produce, Meat/Poultry, Frozen, Drys and Chilled categories.
• Maintain an active call cycle to ensure high customer satisfaction and retention.
• Negotiate and close sales to exceed targets and drive revenue growth.
• Collaborate with Procurement and Warehouse teams to ensure accurate forecasting and customer service.

Job description

Service Foods is seeking an experienced and dynamic food service Account Manager to join our Otautahi (Christchurch) Regional Sales Team.

We are New Zealand’s largest privately owned and operated food service distribution business. Recognised as one of Deloitte’s Best Managed Companies for 2023 and 2024, we take pride in our strong management, vibrant company culture, and innovative approach to business.

At Service Foods, we offer a fast-paced and rewarding work environment, where hard work and success are recognised and celebrated.

About The Role

As an Account Manager, you will have the perfect balance of business development and account management. Supported by a wider team, you will have the autonomy to develop your own pipeline, grow an existing portfolio, and build lasting customer relationships in your assigned territory.

• Full-time, permanent position with an immediate start
• Competitive salary with target-based incentives
• Work with a market leader in food service and FMCG distribution

The job

Your mahi will involve prospecting and engaging with a diverse range of clients across the Christchurch region, building strong relationships, and identifying new business opportunities.

You Will

• Manage and grow an inherited portfolio of warm accounts.
• Manage sales across our vast categories in Produce, Meat/Poultry, Frozen, Drys and Chilled products.
• Maintain an active call cycle to ensure high customer satisfaction.
• Negotiate and close sales, exceeding targets.
• Prospect and convert new clients into long-term customers.
• Build strong relationships, understand customer needs, and provide tailored solutions.
• Work closely with Procurement and Warehouse Operations to ensure accurate product forecasting to meet customer and supplier needs.
• Stay ahead of industry trends in both food service and FMCG sectors.

About You

As a key player in driving sales growth, your passion for building relationships, hunting for new business, and closing deals will be essential to your success. We welcome applicants from food service, FMCG, and hospitality sales backgrounds. A strong industry network will be an advantage.

Key Attributes

• Be a confident and effective communicator.
• Have relevant trade, hospitality, food service, or FMCG experience.
• Possess proven sales experience with a track record of achieving and exceeding targets.
• Be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Have knowledge of Salesforce (advantageous).
• Mandarin-speaking applicants will be at an advantage, but this is not essential.
• Demonstrate strong problem-solving skills with a solutions-focused approach.
• Be proactive, self-motivated, and able to work independently.
• Be target-driven, with a strong commitment to teamwork and collaboration.

What To Expect

• Competitive salary + sales incentive.
• Company vehicle, tools of trade including laptop, and mobile phone.
• Generous staff discounts on our premium food products.
• Genuine career progression opportunities within a fast-growing company.

At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility. These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.

Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa.

Pre-employment checks include: Satisfactory references, Ministry of Justice & ACC verifications, and drug & alcohol testing.