Key Account Manager

The HEINEKEN Company; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Free health, life and incomeProtection

5% KiwiSaver employer contribution

Competitive annual bonus scheme

Monthly product allowance

Employee discounts across Star venues

Enjoyment of Life Leave

Generous parental leave provisions

Wellbeing support and counselling

Positive, inclusive culture with real

Job summary

The HEINEKEN Company is seeking a strategic Key Account Manager for the South Island Foodstuffs portfolio, based in Auckland. You will lead account plans, develop executive relationships, and drive profitable growth across major banners.

Reporting to the National Sales Manager - Grocery, you will mentor a Key Account Executive, coordinate cross-functional teams, and execute NPD/promotions to optimise ROI with a strong emphasis on data-driven decision making.

Qualifications

• Experience in FMCG Grocery as a Key Account Manager or a high-performing Key Account Executive ready to step up.
• Strong commercial acumen with experience contributing to delivery of P&L outcomes.
• Proven ability to manage customer relationships and deliver results in a fast-paced environment.
• Strong analytical capability, with the ability to translate data into clear actions.
• Ability to work cross-functionally and build alignment across internal teams.
• High level of organisation, ownership and attention to detail.
• Experience with Foodstuffs and category management tools (NIQ) preferred.

Responsibilities

• Deliver volume, value, profit, trade spend and market share targets across Foodstuffs South Island.
• Develop and execute the account plan aligned to the national Grocery strategy and commercial priorities.
• Lead day-to-day customer relationships, building strong partnerships across key stakeholders.
• Drive excellence in NPD and promotional execution to maximise growth and return on investment.
• Implement agreed trading terms and identify opportunities to optimise performance within commercial frameworks.
• Develop and deliver the promotional calendar, using analysis and insights to improve ROI.
• Work closely with the South Island based field team to ensure priorities are clearly communicated and executed in store.
• Work cross‑functionally with Category, Supply Chain and Finance to deliver aligned customer outcomes.
• Provide clear, timely performance reporting and actionable insights to the business.
• Ensure strong alignment between account plans and S&OP processes, supporting accurate forecasting and execution.
• Lead, coach and develop a Key Account Executive, building capability and supporting performance.
• This role will be based in Auckland and require regular travel to the South Island (approx. one x overnight per month)

Skills

Key Account Management

Commercial Acumen

Customer Relationships

Analytical Capability

Cross-functional Collaboration

Tools

NIQ

Job description

About Us

When you join DB Breweries, you become part of the global HEINEKEN whānau, where everyone is encouraged to be themselves, contribute ideas, learn, and grow. As one of the world's leading beer and cider companies, operating across more than 70 countries, we bring together great people, iconic brands, and a passion for winning in the market.

Location: Auckland

Type of Contract: Full-time, Permanent

About Us

When you join DB Breweries, you become part of the global HEINEKEN whānau, where everyone is encouraged to be themselves, contribute ideas, learn, and grow. As one of the world's leading beer and cider companies, operating across more than 70 countries, we bring together great people, iconic brands, and a passion for winning in the market.

We offer:

• Free health, life, and income protection insurance
• 5% employer KiwiSaver contribution
• Competitive annual bonus scheme
• Monthly product allowance
• Employee discounts across Star Hospitality venues
• Enjoyment of Life Leave – an additional paid day each year
• Generous parental leave provisions
• Wellbeing support and counselling services
• A positive, inclusive culture with genuine opportunities for growth and development

About The Role

As Key Account Manager - Foodstuffs South Island, you’ll own the delivery of the Foodstuffs South Island account, developing and executing account plans and driving strong commercial outcomes across the New World, Pak'nSave and Four-Square South Island banners. Reporting to the National Sales Manager - Grocery, you’ll lead the Head Office relationships for Foodstuffs South Island, working cross‑functionally to deliver profitable growth through best‑in‑class execution, planning and customer engagement. You’ll also lead and develop a Key Account Executive, supporting capability and ensuring delivery of key account priorities.

What you will be doing:

• Deliver volume, value, profit, trade spend and market share targets across Foodstuffs South Island
• Develop and execute the account plan aligned to the national Grocery strategy and commercial priorities
• Lead day-to-day customer relationships, building strong partnerships across key stakeholders
• Drive excellence in NPD and promotional execution to maximise growth and return on investment
• Implement agreed trading terms and identify opportunities to optimise performance within commercial frameworks
• Develop and deliver the promotional calendar, using analysis and insights to improve ROI
• Work closely with the South Island based field team to ensure priorities are clearly communicated and executed in store
• Work cross‑functionally with Category, Supply Chain and Finance to deliver aligned customer outcomes
• Provide clear, timely performance reporting and actionable insights to the business
• Ensure strong alignment between account plans and S&OP processes, supporting accurate forecasting and execution
• Lead, coach and develop a Key Account Executive, building capability and supporting performance
• This role will be based in Auckland and require regular travel to the South Island (approx. one x overnight per month)

What you’ll bring:

• Experience within FMCG Grocery, either as a Key Account Manager or a high-performing Key Account Executive ready to step up
• Strong commercial acumen, with experience contributing to delivery of P&L outcomes
• Proven ability to manage customer relationships and deliver results in a fast-paced environment
• Strong analytical capability, with the ability to translate data into clear actions
• Ability to work cross‑functionally and build alignment across internal teams
• High level of organisation, ownership and attention to detail
• Experience with Foodstuffs and category management tools (NIQ) preferred

Please note: We are not accepting applications from recruitment agencies for this role.