Account Manager

Service Foods Ltd; Auckland; Remote; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Base salary + incentives

Company vehicle

Career development

Team culture

Territory impact

Staff purchasing

Habit Health EAP

Job summary

Service Foods Ltd in Auckland seeks an experienced Sales Account Manager to grow our presence across South Auckland. You will manage an existing portfolio, prospect new business, and build strong customer relationships while collaborating with the Mangere office and regional team.

The role emphasizes on-the-road engagement with customers, delivering service excellence and driving growth in a dynamic food distribution business with a whānau culture.

Qualifications

• Proven sales experience in food service, FMCG, hospitality or related industry.
• Strong relationship-building, communication, and negotiation skills.
• Experience managing a sales territory and achieving growth targets.

Responsibilities

• Manage and grow a portfolio of existing customer accounts.
• Identify, prospect, and convert new business opportunities within South Auckland.
• Build and maintain strong relationships across food service and hospitality sectors.

Skills

Sales experience

Relationship building

Negotiation skills

Microsoft Office

CRM familiarity

Education

Tertiary qualification (preferred)

Tools

Tableau

Salesforce

Job description

Grow your career with a company that values innovation,whanaungatanga (relationships), and excellence.

We’re seeking a driven and experienced Sales AccountManager to join our Auckland Regional Sales Team and help grow our presenceacross South Auckland.

About Us

At Service Foods, we are passionate about deliveringexceptional service and premium-quality products to New Zealand's food serviceand hospitality industry. As the country's largest privately owned andoperated, fully integrated food distribution business, we proudly supplycustomers from the Far North to the Deep South.

We're more than just a business. We're a whānau. We foster adynamic and inclusive workplace where ideas are valued, success is celebrated,and professional growth is supported.

As part of our commitment to serving the diverse communitiesof Aotearoa, this role will have a particular focus on growing andstrengthening relationships within the South Auckland business community, andhospitality operators throughout the region.

What We Offer

• Competitivebase salary plus performance-based incentives
• Companyvehicle, mobile phone, and all the tools you need to succeed
• Careerdevelopment opportunities within a fast-growing, future-focusedorganisation
• Asupportive, collaborative, and inclusive team culture
• Theopportunity to make a genuine impact across your territory and localcommunities
• Staffpurchasing benefits across our product range
• Accessto Habit Health Employee Assistance Programme (EAP) services for you andyour family

The Role

This is a dynamic, customer-facing role ideal for someonewho enjoys being on the road, building trusted partnerships, and creatingmeaningful customer connections. You will be the key link between our customersand Service Foods, ensuring their needs are understood, supported, andexceeded.

Your territory will primarily cover South Auckland,including Howick to Manukau, Clevedon, Maraetai as well as surrounding regions.

While the majority of your time will be spent visitingcustomers, you will also spend regular time in our Mangere office collaboratingwith colleagues, contributing to team initiatives, and managing theadministrative aspects of your portfolio. This role reports to Sales Manager ofour Auckland Regional sales team.

Key Responsibilities

• Manageand grow a portfolio of existing customer accounts
• Identify,prospect, and convert new business opportunities throughout South Auckland
• Buildand maintain strong relationships across the food service, hospitality,and street business sectors
• Maintainan effective call cycle to deliver exceptional customer service
• Negotiateand close sales opportunities while consistently achieving growth targets
• Collaborateclosely with Procurement and Warehouse teams to align supply with customerdemand
• Developinnovative and tailored solutions that meet customer needs
• RepresentService Foods professionally and positively within the region

About You

You're a confident communicator who thrives on buildinglong-term customer relationships. You enjoy working autonomously, have acommercial mindset, and are motivated by achieving results.

You'll Bring

• Provensales experience, preferably within the food service, FMCG, hospitality,or a related industry
• Strongrelationship-building, communication, and negotiation skills
• Demonstratedsuccess managing a sales territory and achieving growth targets
• Proficiencyin Microsoft Office applications
• Experienceusing Tableau, Salesforce CRM or a similar customer relationshipmanagement system (advantageous)
• Knowledgeof the South Auckland business community and food service sector(advantageous)
• Theability to build authentic, long-term relationships with hospitalitybusinesses throughout the South Auckland region (highly regarded)
• Aself-motivated, proactive, and customer-focused approach
• Strongorganisational and time management skills, with the ability to workindependently
• Atertiary qualification (preferred)
• Preferreddomicile in Kerikeri or the surrounding area.

Working With Us

Our values of Creativity, Resilience, Inclusivity,Collaboration, Work Ethic, and Humility are at the heart of everything we do.

Service Foods celebrates the diversity of Aotearoa and iscommitted to creating a workplace where everyone is welcomed, respected, andempowered to bring their authentic selves to work.

Requirements

• NewZealand citizenship, residency, or a valid work visaSuccessfulcompletion of reference checks, Ministry of Justice and ACC checks
• Pre-employmentdrug and alcohol screening

Join Service Foods and help us grow stronger connectionsacross Te Tonga o Tāmaki Makaurau and beyond.