24x7 Data Centre Technician - Rotating Shifts & Growth

JobSpace; Auckland; On-site; NZD 40,000 - 60,000; Full time

Job summary

Datacom Data Centres is hiring a 24x7 Data Centre Technician based in Auckland. The role involves hands-on support for customer equipment, cables and cabling infrastructure and requires participation in a comprehensive training programme.

You will work within a team of site leads and operators, performing remote hands and first level support, with a focus on safety, efficient asset management, and delivering high-quality customer service.

Qualifications

• Data Centre operations and hands-on support
• Ability to follow procedures and safety rules
• Willingness to learn and train in a 24x7 environment

Responsibilities

• Complete and contribute to the Data Centre training programme
• Support Batch Services: operate batch processes, monitor alerts and escalate issues
• Provide first level support and hands-and-eyes services to Data Centre customers
• Ensure health and safety requirements are adhered to
• Provide consistent and excellent management of data centre assets
• Delivery of customer facing activities and fostering customer relationships
• Installation and/or management of Data Centre infrastructure including power systems, IT and cabling
• Ensure adherence to (and documentation of) existing and new standards relating to customer change
• Completion of all operational tasks assigned timely and communicate status
• Ensuring all Datacom security objectives are strictly adhered to
• Being part of a culture of continuous improvement, seeking efficiencies and new ways of working

Job description

Datacom Data Centres is hiring a 24x7 Data Centre Technician based in Auckland. The role involves hands-on support for customer equipment, cables and cabling infrastructure and requires participation in a comprehensive training programme.

You will work within a team of site leads and operators, performing remote hands and first level support, with a focus on safety, efficient asset management, and delivering high-quality customer service.