Data Centre Technician: Flexible Hours, Training & Growth

Datacom; Hamilton; On-site; NZD 52,000 - 76,000; Full time

Benefits offered by this job

social events

chill-out spaces

remote working

flexi-hours

professional development courses

Job summary

Datacom is seeking a 24x7 Data Centre Technician based at the Hamilton Kapua Data Centre. The role involves a rotating day and night shift pattern and performing remote hands and first-level support tasks, including installation of customer equipment and cabling.

You will be trained to handle scheduled and ad hoc tasks, work with site leads and technicians, and contribute to high standards of operational delivery.

Qualifications

• Ability to work rotating day and night shifts.
• Excellent communication and interpersonal skills.
• Ability to work independently and in small teams.
• Strong troubleshooting of customer and technical issues.
• Calm under pressure in a hands-on environment.
• Comfortable working at heights up to 4m.
• Proficient with Microsoft Office suite.
• IT experience preferred but not required.

Responsibilities

• Complete and contribute to the Data Centre training programme.
• Support Batch Services: monitor alerts and escalate issues.
• Provide first level support to Data Centre customers.
• Ensure health and safety requirements are followed.
• Manage data centre assets consistently.
• Deliver customer-facing activities and foster relationships.
• Install and manage Data Centre infrastructure including power, IT, and cabling.
• Document adherence to standards for customer changes.
• Complete tasks timely and communicate status.
• Data Centre incident management.
• Ensure Datacom security objectives are adhered to.
• Contribute to continuous improvement and efficiency.

Skills

Flexible shifts

Strong communication

Team player

Troubleshoot issues

Calm under pressure

Work at heights

Process discipline

MS Office

IT experience preferred

Tools

Microsoft Office

Job description

Datacom is seeking a 24x7 Data Centre Technician based at the Hamilton Kapua Data Centre. The role involves a rotating day and night shift pattern and performing remote hands and first-level support tasks, including installation of customer equipment and cabling.

You will be trained to handle scheduled and ad hoc tasks, work with site leads and technicians, and contribute to high standards of operational delivery.