24x7 Data Centre Technician

JobSpace; Auckland; On-site; NZD 40,000 - 60,000; Full time

Job summary

Datacom Data Centres is hiring a 24x7 Data Centre Technician based in Auckland. The role involves hands-on support for customer equipment, cables and cabling infrastructure and requires participation in a comprehensive training programme.

You will work within a team of site leads and operators, performing remote hands and first level support, with a focus on safety, efficient asset management, and delivering high-quality customer service.

Qualifications

• Data Centre operations and hands-on support
• Ability to follow procedures and safety rules
• Willingness to learn and train in a 24x7 environment

Responsibilities

• Complete and contribute to the Data Centre training programme
• Support Batch Services: operate batch processes, monitor alerts and escalate issues
• Provide first level support and hands-and-eyes services to Data Centre customers
• Ensure health and safety requirements are adhered to
• Provide consistent and excellent management of data centre assets
• Delivery of customer facing activities and fostering customer relationships
• Installation and/or management of Data Centre infrastructure including power systems, IT and cabling
• Ensure adherence to (and documentation of) existing and new standards relating to customer change
• Completion of all operational tasks assigned timely and communicate status
• Ensuring all Datacom security objectives are strictly adhered to
• Being part of a culture of continuous improvement, seeking efficiencies and new ways of working

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Here at Datacom Data Centres' we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. We are looking for people with practical skills that want to be part of an exciting business with new challenges and new people. We provide comprehensive training to develop your technical and professional skills, and a career pathway to explore the skills needed for other roles.

The role is based at our Auckland, Orbit Data Centre and involves a rotating shift of night and day shift work.

The 24x7 Data Centre Technician performs several remote hands and first level support tasks including installation of customer equipment, cables and cabling infrastructure.

We will train you to undertake scheduled and ad hoc tasks set out by the 24x7 Operations Manager and work alongside a team of site leads and operators to provide the highest standards in operational deliverables.

Please note to meet our security requirements applicants must have the legal right to work in New Zealand.

What You Will Do

• Complete and contribute to the Data Centre training programme
• Support the Data Centre Team with Batch Services: Operating batch processes, monitoring alerts and escalating issues.
• Provide first level support and hands and eyes services to our Data Centre customers
• Ensure health and safety requirements are adhered to.
• Provide consistent and excellent management of data centre assets.
• Delivery of customer facing activities and fostering customer relationships
• Installation and/or management of Data Centre infrastructure including power systems, IT and telecommunications equipment, cabling and server racks.
• Ensure adherence to (and documentation of) existing and new standards relating to customer change
• Completion of all operational tasks assigned to you in a timely manner and communication of status.
• Ensuring all Datacom security objectives are strictly adhered to.
• Being part of a culture of continuous improvement, seeking out efficiencies, service improvements, and new ways of working