24/7 Live Container Movements Coordinator

Port of Tauranga; Tauranga; On-site; NZD 55,000 - 75,000; Full time

Job summary

Port of Tauranga seeks an Empty Link Coordinator to manage landside container movements across Empty Link and key port exchange points. You will coordinate live operations, monitor activity, and ensure accurate bookings and instructions, working with drivers, yard operators, and internal teams.

In a 24/7 environment, you'll contribute to service continuity, compliance and data integrity while using Navis N4, XPS and CargoWise to support daily tasks.

Qualifications

• NCEA Level 3 or equivalent literacy and numeracy.
• Logistics/transport/supply chain/business administration qualification is advantageous.
• NZ driver licence is required.
• 3–4 years in logistics/transport/terminal operations/dispatch/gate coordination or similar role.
• Ability to prioritise and make decisions in a live ops environment.
• Strong computer skills and ability to learn systems.
• Excellent communication and customer service.
• Detail-oriented with a proactive improvement mindset.

Responsibilities

• Coordinate container, truck and yard movements for safe operations.
• Manage bookings, job requests and instructions within service levels.
• Monitor live activity and resolve delays or conflicts.
• Provide clear instructions to yard operators, drivers and contractors.
• Process transactions through port systems.
• Maintain data accuracy in booking systems.
• Use Navis N4, XPS, CargoWise and MS Office to support daily ops.
• Escalate unresolved issues appropriately.
• Deliver professional customer service to stakeholders.
• Support continuous improvement and training initiatives.
• Maintain accurate records and shift handovers.

Skills

Communication skills

Problem solving

Customer service

Attention to detail

Prioritisation

Live operational decision making

Education

NCEA Level 3 or equivalent

Qualification in logistics/transport/supply chain/business administration (advantage)

Tools

Navis N4

XPS

CargoWise

Microsoft Office

Job description

Port of Tauranga seeks an Empty Link Coordinator to manage landside container movements across Empty Link and key port exchange points. You will coordinate live operations, monitor activity, and ensure accurate bookings and instructions, working with drivers, yard operators, and internal teams.

In a 24/7 environment, you'll contribute to service continuity, compliance and data integrity while using Navis N4, XPS and CargoWise to support daily tasks.