Senior Liquid-Cooling Service Delivery Engineer for AI & HPC

Dell Technologies; Oslo; On-site; NOK 1,200,000 - 1,600,000; Full time

Job summary

Dell Technologies is seeking a DLC (Direct Liquid Cooling) Service Delivery Engineer in Oslo to lead delivery, operation, and continuous improvement of liquid-cooled data center infrastructure for AI, HPC, and enterprise workloads.

You will drive incident management, governance, and automation initiatives while collaborating with engineering and facilities teams to ensure seamless service delivery and reliable performance across critical workloads.

Qualifications

• Extensive experience in service delivery, infrastructure operations, SRE, or infrastructure management.
• Expertise in infrastructure lifecycle management and governance.
• Experience supporting AI, HPC, or data center infrastructure environments.
• Strong knowledge of monitoring, observability, telemetry, and analytics platforms.
• Excellent stakeholder management and troubleshooting skills.

Responsibilities

• Lead deployment, onboarding, and operational management of liquid-cooled data center infrastructure services.
• Ensure high availability, reliability, performance, and operational readiness of liquid-cooling environments.
• Drive incident management, problem management, root cause analysis, and service restoration activities.
• Develop and maintain operational procedures, runbooks, standards, and governance processes.
• Collaborate with engineering and facilities teams to ensure seamless service integration and support.
• Drive automation initiatives that improve service reliability and operational efficiency.

Skills

Service delivery

Infrastructure operations

SRE

Infrastructure management

Lifecycle management

AI/HPC data center

Monitoring platforms

Stakeholder management

Troubleshooting

Job description

Dell Technologies is seeking a DLC (Direct Liquid Cooling) Service Delivery Engineer in Oslo to lead delivery, operation, and continuous improvement of liquid-cooled data center infrastructure for AI, HPC, and enterprise workloads.

You will drive incident management, governance, and automation initiatives while collaborating with engineering and facilities teams to ensure seamless service delivery and reliable performance across critical workloads.