Senior Field Engineer, Data Center Operations (Norway)

Dell; Norway; On-site; NOK 650,000 - 750,000; Full time

Job summary

Dell Technologies in Narvik, Norway is seeking a Field Service Senior Engineer to deliver on-site support in data centers, troubleshoot and repair equipment, and coordinate with remote teams.

You will plan and perform installation services, upgrade firmware, reseat parts, and guide issue resolution while keeping up with the latest Dell offerings and technologies.

The role may involve shift work and travel to customer sites.

Qualifications

• 2–4 years of relevant field service experience.
• Industry certification in Linux, Windows, VMware or networking.

Responsibilities

• Plan and lead installation services for assigned accounts.
• Triage issues with direction from Dell remote support teams.
• Reseat, swap, or replace parts within the Data Center.
• Upgrade firmware as needed as part of troubleshooting.
• Seek resolution to drive closure of complex issues.
• Keep abreast of technology and Dell service offerings.

Skills

2-4 years experience

Linux certification

Windows certification

VMware certification

Networking knowledge

Job description

Dell Technologies in Narvik, Norway is seeking a Field Service Senior Engineer to deliver on-site support in data centers, troubleshoot and repair equipment, and coordinate with remote teams.

You will plan and perform installation services, upgrade firmware, reseat parts, and guide issue resolution while keeping up with the latest Dell offerings and technologies.

The role may involve shift work and travel to customer sites.