Remote Online Customer Consultant — Part-Time (Bergen)

VivaVibe Productions; Bergen; Remote; NOK 119,000 - 161,000; Part time

Benefits offered by this job

Flexible part-time schedule

Remote work option with accommodation

Competitive salary

Professional growth

Job summary

VivaVibe Productions in Bergen, Norway is seeking an Online Consultant to join our team. This part-time role focuses on delivering exceptional customer service and support to clients through online channels, including email, chat, and social media.

You will answer inquiries, provide product information, troubleshoot issues, and help build strong customer relationships while staying up-to-date with promotions and company updates.

Qualifications

• Previous experience in customer service or sales is preferred.
• Excellent communication skills in English (written and verbal).
• Strong problem-solving skills and ability to think on your feet.
• Comfortable working with online platforms such as email, chat, and social media.
• Ability to work independently in a fast-paced environment.
• Must have a biometric passport or be able to obtain one.

Responsibilities

• Respond to customer inquiries and provide support through various online platforms such as email, chat, and social media
• Assist customers with product information, troubleshooting, and order inquiries
• Develop strong relationships with customers and maintain a high level of customer satisfaction
• Identify opportunities for improvements in the customer experience and provide feedback to the team
• Keep up-to-date with product knowledge, promotions, and company updates to effectively assist customers

Skills

Customer service

English proficiency

Problem solving

Online platforms

Independent worker

Passport required

Job description

VivaVibe Productions in Bergen, Norway is seeking an Online Consultant to join our team. This part-time role focuses on delivering exceptional customer service and support to clients through online channels, including email, chat, and social media.

You will answer inquiries, provide product information, troubleshoot issues, and help build strong customer relationships while staying up-to-date with promotions and company updates.