Online Consultant - Bergen, Norway (Contract)

WealthGuard USA; Bergen; On-site; NOK 166,000 - 199,000; Full time

Job summary

WealthGuard USA is seeking an Online Consultant in Bergen, Norway for a contract role. You will provide virtual support to clients, answer inquiries, and guide them on using our products effectively.

The role emphasizes strong communication, independent work, and building lasting client relationships. Based in Bergen with visa sponsorship for the right candidate, this position offers an opportunity to gain experience in online consulting within a supportive team.

Qualifications

• Excellent communication skills, written and verbal, and a client-focused mindset.
• Ability to work independently as well as in a team, with strong multitasking skills.
• Strong problem-solving abilities and attention to detail in online guidance.
• Bachelor’s degree in a related field is preferred but not required.

Responsibilities

• Provide virtual support and guidance to clients via online platforms.
• Reply promptly to client inquiries and concerns with accurate information.
• Offer advice on how to use products or services effectively for client needs.
• Build and maintain strong client relationships through regular follow-ups.
• Ensure client satisfaction by monitoring interactions and follow-ups.
• Multitask efficiently when handling multiple client queries.
• Troubleshoot issues raised by clients and collaborate with team to improve service.
• Contribute to team efforts to enhance overall client experience.

Skills

Communication

Customer service

Independence

Problem-solving

Detail-oriented

Education

Bachelor's degree (preferred)

Tools

Zoom

Skype

Job description

Online consultant vacancy in Bergen Norway

Online Consultant - Bergen, Norway (Contract)

As an Online Consultant, you will be responsible for providing virtual support and guidance to clients through online platforms. Your main goal will be to offer personalized assistance and recommendations to clients regarding the products or services offered by our company.

Your duties will include responding to client inquiries and concerns in a timely and professional manner, providing accurate information about our products or services, and offering guidance on how to make the best use of them. You will also be responsible for creating and maintaining strong relationships with clients through regular follow-ups and ensuring their satisfaction with our services.

This is a contract position based in Bergen, Norway, with the potential for extension based on performance. Though prior experience is not required, you must possess excellent communication skills, both written and verbal, as well as the ability to multitask effectively. Strong problem-solving skills and attention to detail are also essential for success in this role.

We welcome candidates from all nationalities as we are open to providing visa sponsorship for the right candidate. This is a great opportunity for individuals looking to gain experience in the field of online consulting while working in a dynamic and supportive team environment.

Key Responsibilities:

• Provide virtual support and guidance to clients
• Respond promptly to client inquiries and concerns
• Offer accurate information about our products or services
• Create and maintain strong relationships with clients
• Conduct regular follow-ups with clients to ensure their satisfaction
• Multitask effectively while handling multiple client queries at once
• Troubleshoot issues or concerns raised by clients
• Collaborate with team members to improve overall client experience

Requirements:

• Excellent communication skills, both written and verbal
• Customer service-oriented mindset
• Ability to work independently as well as collaboratively in a team environment
• Strong problem-solving skills
• Detail-oriented with excellent organizational skills
• Proficiency in using virtual communication tools (e.g. Zoom, Skype)
• Bachelor's degree in a related field (preferred but not required)

We offer a competitive salary of $1700 per month and the opportunity to gain valuable experience in the fast-paced world of online consulting. If you are a motivated individual with a passion for customer service and are looking for an exciting new opportunity, we encourage you to apply for this role. We look forward to reviewing your application!