Online Consultant — Flexible, Student-Friendly (Bergen)

RemoteConnect

Bergen

On-site

NOK 77,000 - 148,000

Full time

14 days+

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Job summary

RemoteConnect in Bergen, Norway is seeking an Online Consultant to provide exceptional client support via online channels. The role is suitable for motivated individuals who enjoy fast-paced environments and helping customers.

Responsibilities include responding to inquiries, recommending products, and maintaining records. Fluency in English is required; additional languages are a plus. The position offers a competitive monthly salary and open nationality.

Qualifications

Previous experience in customer service or online support is preferred.
Excellent communication skills, both written and verbal.
Strong problem-solving abilities.
Ability to multitask and work efficiently in a fast-paced environment.
Proficient in using online chat, email, and social media platforms.
Fluent in English (additional language skills are a plus).

Responsibilities

Respond to client inquiries and provide solutions in a timely and professional manner.
Maintain a positive and helpful attitude towards clients at all times.
Utilize online chat, email, and social media platforms to communicate with clients.
Provide product or service recommendations based on client needs.
Handle complaints and resolve issues effectively.
Keep accurate records of all interactions with clients.