Oslo Online Consultant — Part-Time Client Advisor

Vertexglobal; Oslo fylke; On-site; NOK 127,000 - 172,000; Part time

Job summary

Vertexglobal is seeking an Online Consultant in Oslo, Norway to provide exceptional customer service through online channels. The role focuses on understanding client needs via chat, email, and phone, building trusted relationships, and delivering timely solutions in a fast-paced environment.

The ideal candidate communicates effectively in English, collaborates with the team, and remains detail-oriented with strong time management.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Fluent in English; additional language skills are a plus.
• Previous experience in customer service or sales is preferred but not required.
• Strong communication skills, both written and verbal.
• Proficient in using various online platforms such as chat, email, and social media.
• Ability to work independently as well as part of a team.
• Detail-oriented with excellent time management skills.

Responsibilities

• Communicate with clients through online chat, email, and phone to understand their needs and provide prompt solutions.
• Build strong relationships with clients by providing accurate information and addressing any concerns or issues.
• Analyze client feedback and provide suggestions for improvements to the product or service.
• Collaborate with other team members to ensure consistent and effective communication with clients.
• Keep up-to-date with industry trends and competitor offerings to provide valuable insights to clients.
• Assist in creating content for social media platforms to engage with potential and existing clients.

Skills

Communication skills

Time management

Independent working

Team collaboration

Education

High school diploma

Bachelor’s degree preferred

Tools

Chat & Email platforms

Social media tools

Job description

Vertexglobal is seeking an Online Consultant in Oslo, Norway to provide exceptional customer service through online channels. The role focuses on understanding client needs via chat, email, and phone, building trusted relationships, and delivering timely solutions in a fast-paced environment.

The ideal candidate communicates effectively in English, collaborates with the team, and remains detail-oriented with strong time management.