Online consultant

FreshStart UAE; Bergen; On-site; NOK 147,000 - 176,000; Full time

Job summary

FreshStart UAE in Bergen, Norway, seeks an Online Consultant to provide exceptional customer service and support to clients via online channels. This contract role emphasizes responsiveness, product knowledge, and relationship building to ensure client satisfaction.

You will handle inquiries, troubleshoot issues, and identify upsell opportunities while maintaining accurate records. The position requires strong communication, adaptability to a fast-paced environment, and willingness to work

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Experience in customer service or sales, preferably in an online environment.
• Strong communication skills, both written and verbal.
• Ability to multi-task and prioritize tasks effectively.
• Proficiency in using various online platforms and technology tools.
• Adaptable to changing schedules, including evenings and weekends if needed.

Responsibilities

• Responding to customer inquiries and providing timely and accurate information.
• Troubleshooting technical issues and providing solutions.
• Building strong relationships with clients through excellent communication skills.
• Identifying opportunities for upselling products or services.
• Maintaining accurate records of customer interactions and transactions.
• Staying up-to-date on industry trends and product knowledge.
• Collaborating with team members to improve processes and enhance customer experience.

Skills

Customer service

Communication skills

Multi-tasking

Online platforms

Education

High school diploma

Bachelor's degree preferred

Job description

Online consultant vacancy in Bergen Norway

Online consultant

Job Title: Online Consultant

We are seeking a highly motivated and dynamic individual to join our team as an Online Consultant. As an Online Consultant, you will be responsible for providing exceptional customer service and support to clients through various online platforms. This is a contract job with the potential for growth within our company.

Key Responsibilities

• - Responding to customer inquiries and providing timely and accurate information
• - Troubleshooting technical issues and providing solutions
• - Building strong relationships with clients through excellent communication skills
• - Identifying opportunities for upselling products or services
• - Maintaining accurate records of customer interactions and transactions
• - Staying up-to-date on industry trends and product knowledge
• - Collaborating with team members to improve processes and enhance customer experience

Requirements

• - High school diploma or equivalent; Bachelor's degree preferred
• - Previous experience in customer service or sales, preferably in an online environment
• - Strong communication skills, both written and verbal
• - Ability to multi-task and prioritize tasks effectively
• - Proficiency in using various online platforms and technology tools
• - Adaptable to changing schedules, including evenings and weekends if needed

Salary

Salary for this position starts at 1500$ per month.

Location

This role is based in Bergen, Norway. Preference will be given to individuals who already have the legal right to work in Norway.

If you are a self-motivated individual with excellent communication skills who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join us as an Online Consultant and be a part of our growing team!