Bergen Online Consultant (Contract) — Virtual Support

WealthGuard USA; Bergen; On-site; NOK 166,000 - 199,000; Full time

Job summary

WealthGuard USA is seeking an Online Consultant in Bergen, Norway for a contract role. You will provide virtual support to clients, answer inquiries, and guide them on using our products effectively.

The role emphasizes strong communication, independent work, and building lasting client relationships. Based in Bergen with visa sponsorship for the right candidate, this position offers an opportunity to gain experience in online consulting within a supportive team.

Qualifications

• Excellent communication skills, written and verbal, and a client-focused mindset.
• Ability to work independently as well as in a team, with strong multitasking skills.
• Strong problem-solving abilities and attention to detail in online guidance.
• Bachelor’s degree in a related field is preferred but not required.

Responsibilities

• Provide virtual support and guidance to clients via online platforms.
• Reply promptly to client inquiries and concerns with accurate information.
• Offer advice on how to use products or services effectively for client needs.
• Build and maintain strong client relationships through regular follow-ups.
• Ensure client satisfaction by monitoring interactions and follow-ups.
• Multitask efficiently when handling multiple client queries.
• Troubleshoot issues raised by clients and collaborate with team to improve service.
• Contribute to team efforts to enhance overall client experience.

Skills

Communication

Customer service

Independence

Problem-solving

Detail-oriented

Education

Bachelor's degree (preferred)

Tools

Zoom

Skype

Job description

WealthGuard USA is seeking an Online Consultant in Bergen, Norway for a contract role. You will provide virtual support to clients, answer inquiries, and guide them on using our products effectively.

The role emphasizes strong communication, independent work, and building lasting client relationships. Based in Bergen with visa sponsorship for the right candidate, this position offers an opportunity to gain experience in online consulting within a supportive team.