Remote Norwegian Customer Support Specialist (Greece)

WW Talents; Porsgrunn; Remote; NOK 155,000 - 186,000; Full time

Benefits offered by this job

Training provided

Onboarding support

Career development

Relocation support

Job summary

WW Talents is seeking Norwegian-speaking Customer Service Agents to support international projects from Greece. The role is fully remote within Greece, with a remote work model and Norwegian at C1/C2 plus English at B2–C1 depending on project.

Responsibilities include providing customer support via phone, email and chat; assisting with products, orders, payments, deliveries, warranties and returns; troubleshooting issues and logging CRM updates.

Qualifications

• Norwegian level at C1/C2 is required.
• English level at B2-C1 depending on project.
• Strong written and verbal communication skills.
• Good problem-solving and multitasking abilities.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Skills

Norwegian (C1/C2)

English (B2-C1)

Communication

Problem solving

Multitasking

CRM familiarity

Tools

CRM software

Job description

WW Talents is seeking Norwegian-speaking Customer Service Agents to support international projects from Greece. The role is fully remote within Greece, with a remote work model and Norwegian at C1/C2 plus English at B2–C1 depending on project.

Responsibilities include providing customer support via phone, email and chat; assisting with products, orders, payments, deliveries, warranties and returns; troubleshooting issues and logging CRM updates.