Remote Norwegian Customer Support Agent (Greece)

WW Talents; Sarpsborg; Remote; NOK 141,000 - 169,000; Full time

Benefits offered by this job

Fully paid training

Onboarding support

Relocation package

Job summary

WW Talents in Greece is seeking Norwegian-speaking Customer Service Agents to support international projects. This is a remote role based in Greece with full training and onboarding.

You will handle phone, email, and chat inquiries, assist with orders and returns, and maintain CRM records. Fluency in Norwegian (C1/C2) and English (B2-C1) is required, with a collaborative, customer-focused approach.

Qualifications

• Fluency in Norwegian at C1/C2 level.
• English proficiency at B2–C1 depending on project.
• Strong customer service and communication skills.
• Ability to solve problems and multitask in a fast-paced environment.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Skills

Norwegian language

English language

Customer service

Problem solving

Multitasking

CRM experience

Tools

CRM software

Job description

WW Talents in Greece is seeking Norwegian-speaking Customer Service Agents to support international projects. This is a remote role based in Greece with full training and onboarding.

You will handle phone, email, and chat inquiries, assist with orders and returns, and maintain CRM records. Fluency in Norwegian (C1/C2) and English (B2-C1) is required, with a collaborative, customer-focused approach.