Remote Norwegian-Speaking Customer Support Agent (Greece)

WW Talents; Halden; Teletrabalho; NOK 141 000 - 169 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully Paid Training

Onboarding support

Relocation package

Resumo da oferta

WW Talents is hiring Norwegian-speaking customer service agents to support customers remotely from Greece. You will handle inquiries via phone, email, and chat, assist with orders, payments, deliveries and returns, and resolve issues while maintaining CRM records.

Requirements include fluent Norwegian (C1/C2) and strong English, with a focus on customer satisfaction in a fast-paced international setup. A full training program and relocation support are provided, with weekend shifts possible.

Qualificações

• C1/C2 level of Norwegian
• B2–C1 level of English depending on project
• Strong written and verbal communication skills
• Good problem-solving and multitasking abilities
• Customer-oriented and solution-focused approach
• Ability to work effectively in a fast-paced international environment

Responsabilidades

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support

Conhecimentos

Norwegian language

English language

Communication skills

Problem solving

Multitasking

CRM software

Ferramentas

CRM software

Descrição da oferta de emprego

WW Talents is hiring Norwegian-speaking customer service agents to support customers remotely from Greece. You will handle inquiries via phone, email, and chat, assist with orders, payments, deliveries and returns, and resolve issues while maintaining CRM records.

Requirements include fluent Norwegian (C1/C2) and strong English, with a focus on customer satisfaction in a fast-paced international setup. A full training program and relocation support are provided, with weekend shifts possible.