Quality and Product Development Manager

Soulcake AS; Oslo; On-site; NOK 700,000 - 900,000; Full time

Benefits offered by this job

Taste samples

Staff discount

Training and support

Room to grow

Job summary

Soulcake is seeking a Quality and Product Development Manager to own our quality standards across the business. Based in Oslo, you’ll work with the Kitchen Manager, Production Managers and Area Manager to ensure safety and consistency from recipe to production.

You will define product standards, drive HACCP compliance and develop new products from concept to 10,000 units, deciding when a batch should not go out.

Qualifications

• Professional bakery or food manufacturing experience.
• Experience owning a food safety management system and a HACCP plan.
• Track record of taking a recipe from bench to production volume.
• Experience signing off allergen, labeling and shelf life.

Responsibilities

• Define the standard for every product and how it gets checked.
• Follow safety systems, HACCP plan and related paperwork.
• Develop new products from first recipe through to ten thousand units.
• Decide when a batch, a delivery, or a whole line does not go out.
• Investigate complaints and fix root causes.
• Approve suppliers and the specifications we buy against.
• Review the range and decide what comes off it.

Skills

Bakery experience

HACCP ownership

From recipe to production

Allergen labeling

Process documentation

Quality standards ownership

Taste testing

Training & support

Shift availability

Job description

• Sektor Privat

Define quality standards, manage food safety and HACCP systems, and develop new bakery products from recipe to production.

• Professional bakery or food manufacturing experience
• Experience owning a food safety management system and a HACCP plan
• Track record of taking a recipe from bench to production volume
• Experience signing off allergen, labelling, and shelf life
• Ability to write clear processes and documentation
• Authority to hold quality standards across the business
• Taste samples and staff discount on products
• Training and support
• 8-hour shifts, 5 days per week between 04:30 and 16:30

Quality and Product Development Manager Wanted

About the Role

Soulcake's quality standards are high, and as the business grows it needs an owner - someone to hold it, build the system around it and make it consistent everywhere. You will report to the Leadership team and work closely with the Kitchen Manager, the Production Managers and the Area Manager, based in the kitchen but spending real time with transport and in the shops. You own the standard our product is held to, and on safety and quality that call is yours to make rather than to recommend.

What You'll Be Doing

Defining the standard for every product, and how it gets checked

Working with production managers to follow safety systems, the HACCP plan and the paperwork behind it

Developing new products from first recipe through to ten thousand units

Deciding when a batch, a delivery, or a whole line does not go out

Investigating complaints wherever they surface and fixing the cause, not the symptom

Approving suppliers and the specifications we buy against

Reviewing the range and recommending what comes off it

What We're Looking For

Professional bakery or food manufacturing experience, rather than domestic baking

Experience owning a food safety management system and a HACCP plan

A track record of taking a recipe from bench to production volume

Experience signing off allergen, labelling and shelf life before a launch

The judgement to call a fail, and the resolve to hold that call under pressure

Comfortable writing processes and documentation that people actually follow

Able to work across the kitchen, transport and the shops

Someone who says when something is not right, even when it is inconvenient

It's an advantage if you have:

Introduced documented quality systems in a growing food business

Developed new products for a retail or multi-site food business

An understanding of Norwegian taste and what sells here

Familiarity with cold chain and how product holds up in transit

Working at Soulcake

Soulcake is a busy, high-energy kitchen where people work hard, support each other and take pride in everything they make. How you work matters as much as what you do - we value reliability, honesty and people who look after the team around them. If that sounds like you, you'll fit right in.

What We Offer

A team that takes real pride in the product, and the authority to hold that standard across the business

Taste samples - staff enjoy the products they make or sell

Staff discount on our products

Training and support to help you feel confident in the role

Room to grow as we do

Details

Employment type: Full-time, permanent, 40 hours per week

Working pattern: 8 hour shifts, 5 days per week, between 04:30 to 16:30, depending on the business needs