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Soulcake AS in Oslo is seeking a Senior HR Manager to lead the HR function at our Ensjø site. You will own contracts, payroll, policy and compliance while shaping the workforce as the business grows.
You will report to the leadership team and collaborate across operations, ensuring fair treatment, managing complex cases, and forecasting headcount. Fluent Norwegian and valid right to work in Norway are required; prior multi-site or retail experience is a plus.
Lead and develop the HR function at Soulcake, managing policy, compliance, complex cases, resource planning, and payroll administration.
Join the Soulcake Team
About the Role
You report to the leadership team and you lead the HR function, based at our Ensjø site in Oslo. The HR Manager reports to you. Between you, the role covers everything from contracts and payroll to complex cases, resource planning and how Soulcake holds its culture as it grows.
What You'll Be Doing
Owning HR policy, onboarding and compliance with Norwegian employment law
Leading complex disciplinary and grievance cases from first report to close
Investigating formal complaints and conduct concerns, and documenting decisions so they stand up to scrutiny
Owning the resource plan and forecasting headcount before the business needs it
Coaching managers through live cases so they handle more themselves over time
Holding accountability for contracts, payroll and absence administration across the business
Keeping people standards consistent across the kitchen, the drivers and every shop
What We're Looking For
Experience owning an HR function or a substantial standalone HR remit - the operational span as well as the strategic work
Current working knowledge of Norwegian employment law, applied in a Norwegian workplace
Personal experience leading formal cases up to and including dismissal, and writing the documentation that stands up to scrutiny
Experience planning headcount and resourcing ahead of demand, not in reaction to it
Someone who coaches managers rather than doing the work for them
The judgement to say when something is not right, even when it is inconvenient
The right to work in Norway
Fluent Norwegian, written and spoken - you own employment law compliance and write documentation that has to stand up formally
It's an advantage if you have:
Experience in multi-site retail, hospitality or food production
Experience building or scaling an HR function
Familiarity with a business going through a step change in headcount
Working at Soulcake
Soulcake is a busy, fast-growing business where people work hard, support each other and take pride in everything they make. How you work matters as much as what you do - we value reliability, honesty and people who look after the team around them. If that sounds like you, you'll fit right in.
What We Offer
Taste samples - staff enjoy the products they make or sell
Staff discount on our products
Training and support to help you feel confident in the role
Room to grow as we do
Competitive Salary and Benefits