Online Consultant - Oslo, Norway

Work in USA; Oslo; On-site; NOK 118,000 - 161,000; Full time

Benefits offered by this job

Health insurance

Career growth opportunities

Job summary

Online Consultant role based in Oslo, Norway, focusing on delivering exceptional online customer service and support. You will assist clients with inquiries, recommend products or services, and resolve issues across email, chat, and phone channels.

Key duties include maintaining product knowledge, identifying client needs, meeting sales targets, and collaborating with teammates to improve processes and the overall customer experience.

Qualifications

• Bachelor's degree in business administration, marketing, or a related field.
• Minimum of 2 years of experience in customer service or sales.
• Excellent communication skills in English (both written and verbal).
• Proficient computer skills with the ability to navigate multiple systems simultaneously.
• Strong problem-solving skills with the ability to think on your feet.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently as well as collaboratively with a team.

Responsibilities

• Communicate with clients via email, chat, and phone to provide support and assistance.
• Maintain a high level of knowledge about our products and services to effectively answer client inquiries.
• Identify client needs and make appropriate recommendations to meet those needs.
• Resolve any customer complaints or issues in a timely and professional manner.
• Keep accurate records of client interactions and transactions.
• Collaborate with team members to improve processes and enhance the overall customer experience.

Skills

Customer service

Sales experience

English communication

Education

Bachelor's degree in Business Administration or Marketing

Tools

CRM software

Office suite

Job description

Online consultant vacancy in Oslo Norway

We are seeking a highly skilled and motivated Online Consultant to join our team in Oslo, Norway. As an Online Consultant, you will be responsible for providing exceptional customer service and support to our clients through various online platforms. Your role will involve assisting clients with their inquiries, recommending products or services, and resolving any issues or concerns they may have.

Key Responsibilities

• Communicate with clients via email, chat, and phone to provide support and assistance.
• Maintain a high level of knowledge about our products and services to effectively answer client inquiries.
• Identify client needs and make appropriate recommendations to meet those needs.
• Resolve any customer complaints or issues in a timely and professional manner.
• Keep accurate records of client interactions and transactions.
• Collaborate with team members to improve processes and enhance the overall customer experience.

Requirements

• Bachelor's degree in business administration, marketing, or a related field.
• Minimum of 2 years of experience in customer service or sales.
• Excellent communication skills in English (both written and verbal).
• Proficient computer skills with the ability to navigate multiple systems simultaneously.
• Strong problem-solving skills with the ability to think on your feet.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently as well as collaboratively with a team.

Compensation

• Competitive salary of 1300$ per month.
• Health insurance benefits.
• Opportunities for career growth within the company.

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