Online Consultant

PrimeLedger Associates; Oslo fylke; Hybrid; NOK 95,000 - 113,000; Full time

Job summary

PrimeLedger Associates is seeking an Online Consultant in Oslo, Norway to provide expert advice and support to clients via online channels. You will respond to inquiries, troubleshoot issues, and guide customers on our products or services.

This contract role offers growth opportunities and the flexibility to work remotely part of the week; strong communication and independent work are essential.

Qualifications

• Experience in customer service or a similar role.
• Excellent communication skills, both written and verbal.
• Ability to work well under pressure and handle multiple tasks simultaneously.

Responsibilities

• Respond to client inquiries and provide helpful solutions via online channels.
• Troubleshoot technical issues related to our products or services.
• Maintain a positive and professional relationship with clients.
• Collaborate with team members to improve processes and procedures.
• Stay up-to-date on industry trends and best practices.

Skills

Customer service

Communication skills

Problem solving

Tools

CRM systems

Job description

Online consultant vacancy in Oslo Norway

Online Consultant

We are in search of a skilled Online Consultant to join our team in Oslo. As an Online Consultant, you will be responsible for providing expert advice and support to clients through various online platforms. Your main duties will include answering client inquiries, troubleshooting technical issues, and offering guidance on product or service offerings. The ideal candidate will have experience in customer service, strong communication skills, and the ability to work independently. This is a contract position with the opportunity for growth and development within the company.

Responsibilities:

• Respond to client inquiries and provide helpful solutions via online channels
• Troubleshoot technical issues related to our products or services
• Maintain a positive and professional relationship with clients
• Collaborate with team members to improve processes and procedures
• Stay up-to-date on industry trends and best practices

Requirements:

• Proven experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to work well under pressure and handle multiple tasks simultaneously
• Strong problem-solving skills with attention to detail
• Proficiency in using online communication tools such as chat platforms or email systems

Preferred:

• Experience working as an online consultant or in a related field
• Familiarity with CRM systems or other customer service software
• Fluency in multiple languages, particularly Norwegian

Salary: 1000$ monthly (negotiable based on experience)

Location: Oslo, Norway (remote work options available)

Employment Type: Contract (with potential for permanent placement)