Online Consultant

Woopel; Bergen; On-site; NOK 127,000 - 172,000; Full time

Benefits offered by this job

Accommodation in Bergen

Visa processing

Round-trip ticket to Bergen

Job summary

Woopel is seeking an Online Consultant to support clients through online channels, answering inquiries, providing product information, and guiding online transactions.

You will resolve complaints, ensure a positive customer experience, and benefit from comprehensive training. This role offers relocation support, including accommodation in Bergen and visa processing for non-local employees, with a round-trip travel allowance.

Qualifications

• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Prior experience in customer service or sales is a plus but not required; comprehensive training provided.

Responsibilities

• Answer customer inquiries via online channels.
• Provide product or service information to customers.
• Assist with online transactions and guide customers through the process.
• Resolve customer complaints and ensure a positive experience.

Job description

Online Consultant

As an Online Consultant, you will be responsible for providing support and guidance to our clients through online channels. Your main duties will include answering customer inquiries, providing product or service information, and assisting with online transactions. You will also be responsible for resolving any customer complaints and ensuring a positive customer experience.

To excel in this role, you should have excellent communication skills and the ability to work well in a fast-paced environment. Prior experience in a customer service or sales role would be an advantage, but it is not required as we provide comprehensive training for all new employees.

This position offers a salary of $1400 per month.

• includes accommodation in the beautiful city of Bergen.
• free visa processing and a round-trip ticket to Bergen for our non-local employees.