countries

RemoteConnect; Alta; Remote; NOK 175,000 - 210,000; Full time

Job summary

RemoteConnect is seeking an Online Consultant to join our remote team from Alta, Norway. You will respond to customer inquiries, help with product information, and troubleshoot issues via chat, email or social media.

The role emphasizes strong English communication and the ability to work independently in a flexible schedule, including potential weekend availability. Prior customer service or sales experience is a plus, but not required, and remote collaboration is supported across platforms.

Qualifications

• High school diploma or equivalent; bachelor's preferred.
• Fluent in written and spoken English; other languages a plus.
• Prior experience in customer service or sales is a bonus but not required.
• Strong computer skills and ability to navigate multiple online platforms.
• Excellent communication and ability to work independently.
• Flexible schedule with weekend availability.

Responsibilities

• Respond to customer inquiries and provide product or service information via online chat, email or social media.
• Assist customers with troubleshooting technical issues and provide solutions.
• Build rapport with customers and maintain positive relationships through effective communication.
• Offer recommendations and upsell products or services to increase sales.
• Keep accurate records of customer interactions and transactions.
• Collaborate with other team members to improve processes and enhance the overall customer experience.

Skills

English fluency

Independent work

Communication skills

Computer skills

Weekend availability

Customer service mindset

Upselling

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Online consultant vacancy in Alta Norway

Job Title: Online Consultant - Remote

• Respond to customer inquiries and provide product or service information via online chat, email or social media
• Assist customers with troubleshooting technical issues and provide solutions
• Build rapport with customers and maintain positive relationships through effective communication
• Offer recommendations and upsell products or services to increase sales
• Keep accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance the overall customer experience

Requirements

• High school diploma or equivalent education required; Bachelor's degree preferred
• Fluent in written and spoken English; proficiency in other languages is a plus
• Prior experience in customer service, sales, or related field is a bonus but not required
• Strong computer skills and ability to navigate multiple online platforms simultaneously
• Excellent communication skills, both written and verbal
• Ability to work independently with minimal supervision
• Flexible schedule with availability to work weekends if needed

Compensation

This is a contract position with a starting salary of $1800 per month. As this is a remote position, there will be no accommodation provided. This opportunity is open for all countries.

Join our team as an Online Consultant and make a difference in people's lives by providing outstanding customer service from the comfort of your own home.