Norwegian-Speaking Automotive Support Specialist

Mercier Consultancy MD; Oslo fylke; Sur place; NOK 236 000 - 364 000; Plein temps

Avantages offerts par ce poste

13th & 14th salaries

Performance bonus

Fully paid relocation

Fully paid training

Private health insurance

Résumé du poste

Mercier Consultancy Group is seeking a Norwegian-speaking Customer Agent for Mercedes in Greece. You will assist Mercedes owners in Norway via phone, email, and live chat, handling product information, service scheduling, and basic troubleshooting.

Relocation support is provided, and a valid EU passport or work permit is required. Strong Norwegian language skills and good English are essential to represent the premium brand with exceptional service.

Qualifications

• Native or fluent Norwegian (spoken and written) is mandatory.
• Excellent proficiency in English for international communication.
• Valid EU passport or work permit for Greece.
• Strong customer-centric mindset with problem-solving skills.
• Experience in customer service is valued.

Responsabilités

• Deliver exceptional customer support to Mercedes owners in Norway via phone, email, and live chat.
• Assist clients with technical troubleshooting, service scheduling, and general product information.
• Maintain accurate records of customer interactions in the CRM.
• Collaborate with internal departments to resolve complex service-related issues efficiently.
• Stay up-to-date with Mercedes models and technology developments.

Connaissances

Norwegian language

English language

Customer service experience

Description du poste

Mercier Consultancy Group is seeking a Norwegian-speaking Customer Agent for Mercedes in Greece. You will assist Mercedes owners in Norway via phone, email, and live chat, handling product information, service scheduling, and basic troubleshooting.

Relocation support is provided, and a valid EU passport or work permit is required. Strong Norwegian language skills and good English are essential to represent the premium brand with exceptional service.