Norwegian Speaking Customer Agent For Mercedes - Work Remote In Greece

Mercier Consultancy MD; Norway; On-site; NOK 215,000 - 323,000; Full time

Benefits offered by this job

13th & 14th salary

Monthly performance bonus

Fully paid relocation

Fully paid training programs

Private health insurance

Job summary

Mercier Consultancy Group is seeking a Norwegian-speaking Customer Agent for Mercedes to support Norwegian clients from Greece. You will handle inquiries via phone, email, and live chat, resolving issues and providing product information while upholding the Mercedes brand.

The role includes relocation support and onboarding in a fast-paced, luxury automotive environment. The ideal candidate excels in customer service, communicates fluently in Norwegian and English, and possesses a passion for

Qualifications

• Native or fluent Norwegian (spoken and written) is mandatory.
• Excellent proficiency in English for international communication.
• EU passport or work permit for Greece is required.
• Customer service experience is valued.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Provide exceptional customer support to Mercedes owners in Norway via phone, email, and live chat.
• Manage inquiries and troubleshoot vehicle features and services.
• Assist with service scheduling and general product information.
• Maintain accurate CRM records of customer interactions.
• Collaborate with internal departments to resolve issues efficiently.
• Stay updated on Mercedes models and technology developments.
• Provide personalized ownership advice to Mercedes clients.

Skills

Norwegian language fluency

English proficiency

Customer service mindset

Problem-solving skills

EU passport or Greece work permit

Job description

Norwegian Speaking Customer Agent For Mercedes

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on facilitating career-defining opportunities that bridge the gap between global professionals and industry leaders.

Job Overview

We are currently seeking a motivated professional for the Norwegian Speaking Customer Agent For Mercedes position in Greece. This role represents an exclusive opportunity to represent a world-renowned automotive giant while enjoying the vibrant lifestyle that comes with finding one of the best Norwegian-speaking jobs in Europe.

Key Responsibilities

• Deliver exceptional customer support to Mercedes owners in Norway regarding vehicle features and services
• Manage inquiries via phone, email, and live chat, maintaining the prestigious brand image of the automotive industry
• Assist clients with technical troubleshooting, service scheduling, and general product information
• Maintain accurate records of customer interactions within our CRM to ensure high-quality service standards
• Collaborate with internal departments to resolve complex automotive service-related issues efficiently
• Stay up-to-date with the latest developments, models, and technological innovations in the Mercedes automotive fleet
• Provide personalized advice to enhance the ownership experience for all Mercedes clients

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory
• Excellent proficiency in English for international communication
• Valid EU passport or work permit for Greece
• Strong passion for the automotive industry and a customer-centric mindset
• Exceptional problem-solving skills and attention to detail
• Experience in customer service or a similar advisory role is highly valued

Benefits

What We Offer

• Competitive Monthly Salary
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus included
• Fully Paid Relocation Package (flight, transfer, hotel)
• Fully Paid Training programs to ensure your success in the automotive sector
• Comprehensive Private Health Insurance
• And Much More..

Life in Greece

Embarking on your career with one of our Norwegian-speaking jobs means embracing the stunning beauty and rich culture of Greece. With its world-famous Mediterranean climate, sun-drenched coastlines, and historic heritage, Greece offers an unparalleled quality of life for international professionals seeking both growth and adventure.

When you accept this Norwegian Speaking Customer Agent For Mercedes position in Greece, you are choosing a lifestyle defined by exquisite cuisine, social warmth, and a thriving expat community. Our relocation support makes your move to Greece effortless, allowing you to settle in quickly and start your journey as part of our elite team. Discover why thousands of professionals are choosing jobs in Greece for their next big career move.