Norwegian Speaking Customer Agent For Mercedes - Work Remote In Greece

Mercier Consultancy MD; Oslo fylke; On-site; NOK 236,000 - 364,000; Full time

Benefits offered by this job

13th & 14th salaries

Performance bonus

Fully paid relocation

Fully paid training

Private health insurance

Job summary

Mercier Consultancy Group is seeking a Norwegian-speaking Customer Agent for Mercedes in Greece. You will assist Mercedes owners in Norway via phone, email, and live chat, handling product information, service scheduling, and basic troubleshooting.

Relocation support is provided, and a valid EU passport or work permit is required. Strong Norwegian language skills and good English are essential to represent the premium brand with exceptional service.

Qualifications

• Native or fluent Norwegian (spoken and written) is mandatory.
• Excellent proficiency in English for international communication.
• Valid EU passport or work permit for Greece.
• Strong customer-centric mindset with problem-solving skills.
• Experience in customer service is valued.

Responsibilities

• Deliver exceptional customer support to Mercedes owners in Norway via phone, email, and live chat.
• Assist clients with technical troubleshooting, service scheduling, and general product information.
• Maintain accurate records of customer interactions in the CRM.
• Collaborate with internal departments to resolve complex service-related issues efficiently.
• Stay up-to-date with Mercedes models and technology developments.

Skills

Norwegian language

English language

Customer service experience

Job description

Norwegian Speaking Customer Agent For Mercedes

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on facilitating career-defining opportunities that bridge the gap between global professionals and industry leaders.

Job Overview

We are currently seeking a motivated professional for the Norwegian Speaking Customer Agent For Mercedes position in Greece. This role represents an exclusive opportunity to represent a world-renowned automotive giant while enjoying the vibrant lifestyle that comes with finding one of the best Norwegian-speaking jobs in Europe.

Key Responsibilities

• Deliver exceptional customer support to Mercedes owners in Norway regarding vehicle features and services
• Manage inquiries via phone, email, and live chat, maintaining the prestigious brand image of the automotive industry
• Assist clients with technical troubleshooting, service scheduling, and general product information
• Maintain accurate records of customer interactions within our CRM to ensure high-quality service standards
• Collaborate with internal departments to resolve complex automotive service-related issues efficiently
• Stay up-to-date with the latest developments, models, and technological innovations in the Mercedes automotive fleet
• Provide personalized advice to enhance the ownership experience for all Mercedes clients

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory
• Excellent proficiency in English for international communication
• Valid EU passport or work permit for Greece
• Strong passion for the automotive industry and a customer-centric mindset
• Exceptional problem-solving skills and attention to detail
• Experience in customer service or a similar advisory role is highly valued

Benefits

What We Offer

• Competitive Monthly Salary
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus included
• Fully Paid Relocation Package (flight, transfer, hotel)
• Fully Paid Training programs to ensure your success in the automotive sector
• Comprehensive Private Health Insurance
• And Much More..

Life in Greece

Embarking on your career with one of our Norwegian-speaking jobs means embracing the stunning beauty and rich culture of Greece. With its world-famous Mediterranean climate, sun-drenched coastlines, and historic heritage, Greece offers an unparalleled quality of life for international professionals seeking both growth and adventure.

When you accept this Norwegian Speaking Customer Agent For Mercedes position in Greece, you are choosing a lifestyle defined by exquisite cuisine, social warmth, and a thriving expat community. Our relocation support makes your move to Greece effortless, allowing you to settle in quickly and start your journey as part of our elite team. Discover why thousands of professionals are choosing jobs in Greece for their next big career move.