Nordics Key Account Director - Remote (Telecom/SaaS)

Telavox; Oslo fylke; Remote; NOK 1,200,000 - 2,000,000; Full time

Job summary

Telavox is seeking a commercially minded Key Account Director for the Nordics. You will own a major operator relationship, identify new business opportunities, and drive revenue growth while aligning Telavox capabilities with the operator's strategic goals.

You will work remotely or in hybrid mode within the Nordics, collaborating with product, engineering, and delivery teams to deliver a strong customer offering and expand the operator's use of our UCaaS platform.

Qualifications

• Several years of experience in strategic account management or senior B2B sales, ideally within telecom software with operators or service providers.
• Proven track record of owning and growing large, complex customer relationships, including strategic account planning and executive engagement.
• Strong understanding of the Nordic telecom landscape and key players within operator ecosystems.
• In-depth knowledge of VoIP, UCaaS, and service provider business models.
• Experience identifying commercial opportunities, developing business cases, and negotiating complex contracts and renewals.
• Ability to translate technical solutions into clear customer value and business outcomes.
• Ability to use data and commercial insights to support decisions and drive growth.

Responsibilities

• Own and develop the overall relationship with the operator, acting as main point of contact and trusted advisor across all levels.
• Build and execute a strategic account plan with clear goals for revenue growth and long-term partnership development.
• Identify and drive upsell and expansion opportunities through new services and use cases.
• Lead commercial discussions, negotiations, renewals, and contract expansions for mutual value.
• Collaborate with product, engineering, and delivery teams to align priorities and offerings.
• Represent Telavox at industry events and expand relationships across the Nordic operator ecosystem.

Skills

Strategic account management

Senior B2B sales

Stakeholder management

Telecom software

Data-driven decisions

Education

Bachelor's in Business or Telecommunications

MBA is a plus

Job description

Telavox is seeking a commercially minded Key Account Director for the Nordics. You will own a major operator relationship, identify new business opportunities, and drive revenue growth while aligning Telavox capabilities with the operator's strategic goals.

You will work remotely or in hybrid mode within the Nordics, collaborating with product, engineering, and delivery teams to deliver a strong customer offering and expand the operator's use of our UCaaS platform.