Key Account Manager (Norway)

ZALARIS Deutschland AG; Oslo; Hybrid; NOK 900,000 - 1,100,000; Full time

Benefits offered by this job

Flexible hybrid/remote options

Competitive benefits package

Job summary

Zalaris is hiring a Key Account Manager with strong upselling and business development acumen to drive growth across our multinational HR & Payroll Managed Services portfolio. Deep expertise in Norway market is required; you will own key customer relationships, contracts, P&Ls, and strategic account plans.

You will lead renewals, cross-selling, and expansion into new markets, and engage with CHRO-level executives using SAP HR and Payroll outsourcing knowledge to advise and support continuous

Qualifications

• Proven experience in Key Account Management within HR & Payroll outsourcing (BPO) in complex, global environments.
• Strong commercial mindset with demonstrated success in upselling, renewals, and business development.
• Knowledge of HR and Payroll operations, including Payroll, Time & Attendance, Workforce Management, Travel & Expense, and HCM platforms such as SAP SuccessFactors, Workday, and Oracle.
• Ability to engage confidently with senior HR stakeholders, including CHRO-level executives.
• Strong analytical and advisory skills, with the ability to build business cases and challenge customer thinking.
• Excellent communication and facilitation skills with the confidence to lead governance forums.

Responsibilities

• Own key customer relationships, contracts, P&Ls, and strategic account plans.
• Drive renewals, upselling, cross-selling, and expansion into new markets and services.
• Facilitate tactical and strategic governance meetings, ensuring clarity, alignment, and execution.
• Act as the primary point of contact for strategic customers, advising and supporting continuous improvement.
• Identify root causes, improvement opportunities, and business cases that create measurable value.
• Lead opportunity development and manage the commercial pipeline.
• Champion customer success within the matrix organisation.

Skills

Key Account Management

Upselling

Business Development

HR Outsourcing

SAP SuccessFactors

Workday

Oracle HCM

Executive Engagement

Tools

PowerPoint

Excel

CRM

Power BI

Job description

Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions.

We’re big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference.

We foster open communication and short decision-making paths that encourage creative and innovative thinking.

Zalaris’ culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit. We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it.

Role Summary

Do you thrive in complex global environments, build lasting executive-level relationships, and naturally uncover new value for customers? Zalaris is hiring a Key Account Manager with strong upselling and business development acumen who combines exceptional customer leadership with a challenger-sales mindset to drive growth across our multinational HR & Payroll Managed Services portfolio.

Location and Market Focus

Deep expertise in Norway market is required, but you must be:

• Located in Norway.
• Fluent in English and Norwegian, other Nordic languages will be considered as a plus.
• Internationally comfortable operating across cultures

Your Responsibilities

• Own key customer relationships, contracts, P&Ls, and strategic account plans.
• Drive renewals, upselling, cross-selling, and expansion into new markets and services.
• Facilitate tactical and strategic governance meetings, ensuring clarity, alignment, and execution.
• Act as the primary point of contact for strategic customers, using your SAP HR and Payroll outsourcing expertise to advise, challenge and support continuous improvement.
• Identify root causes, improvement opportunities, and business cases that create measurable value.
• Lead opportunity development and manage the commercial pipeline.
• Champion customer success internally and navigate the matrix organisation to deliver results.
  

Your Experience and Skills

• Proven experience in Key Account Management within an HR & Payroll outsourcing (BPO) in complex, global environments.
• Strong commercial mindset with demonstrated success in upselling, renewals, and business development.
• Strong understanding of HR and Payroll operations, including Payroll, Time & Attendance, Workforce Management, Travel & Expense, and HCM platforms such as SAP SuccessFactors, Workday, and Oracle.
• Ability to engage confidently with senior HR stakeholders, including CHRO-level executives.
• Strong analytical and advisory skills, with the ability to build business cases and challenge customer thinking.
• Excellent communication and facilitation skills, with the confidence to lead governance forums.
• A proactive, entrepreneurial, can-do attitude and strong accountability for customer success.
• Ideally, you will bring: Background in a top-tier management consulting firm, combined with strong PowerPoint, Excel, CRM, Power BI, and AI tool proficiency.

What we offer

• A fast-growing, entrepreneurial company shaping the future of HR & Payroll services across Europe.
• A front-row seat to exciting business transformations, partnering with high-profile organisations across multiple markets.
• Flexible working conditions including hybrid and remote working options
• Competitive compensation and benefits package