Grimstad Operations & Customer Support Coordinator

APM Terminals; Grimstad; On-site; NOK 450,000 - 600,000; Full time

Job summary

APM Terminals in Grimstad is seeking an Operations Coordinator to join our Norwegian customer support center. You will handle daily operations, support local administration, and work closely with customers and colleagues.

The role requires a structured, service-minded individual who can multitask, take initiative, and communicate clearly in Norwegian and English. Prior experience in customer service or course coordination is a plus; good digital skills are essential.

Qualifications

• Experience in customer service or administration roles.
• Good digital skills and ability to learn new systems.
• Strong written and spoken Norwegian and English.

Responsibilities

• Be an ambassador for the company toward customers and participants.
• Contribute to a positive working environment.
• Handle daily operations and support local admin tasks.

Skills

Customer service

Administration

Course coordination

English and Norwegian communication

Education

Business administration

Tools

CRM systems

Job description

APM Terminals in Grimstad is seeking an Operations Coordinator to join our Norwegian customer support center. You will handle daily operations, support local administration, and work closely with customers and colleagues.

The role requires a structured, service-minded individual who can multitask, take initiative, and communicate clearly in Norwegian and English. Prior experience in customer service or course coordination is a plus; good digital skills are essential.