Operations Coordinator in Grimstad

APM Terminals; Grimstad; On-site; NOK 450,000 - 600,000; Full time

Job summary

APM Terminals in Grimstad is seeking an Operations Coordinator to join our Norwegian customer support center. You will handle daily operations, support local administration, and work closely with customers and colleagues.

The role requires a structured, service-minded individual who can multitask, take initiative, and communicate clearly in Norwegian and English. Prior experience in customer service or course coordination is a plus; good digital skills are essential.

Qualifications

• Experience in customer service or administration roles.
• Good digital skills and ability to learn new systems.
• Strong written and spoken Norwegian and English.

Responsibilities

• Be an ambassador for the company toward customers and participants.
• Contribute to a positive working environment.
• Handle daily operations and support local admin tasks.

Skills

Customer service

Administration

Course coordination

English and Norwegian communication

Education

Business administration

Tools

CRM systems

Job description

Are you our new Operations Coordinator at our center in Grimstad? We Offer Operation Coordinator is a part of the Norwegian Customer support and also hold various local administrative support responsibilities and operational tasks

Key Responsibilities

• Be an ambassador for our company towards customers and participants
• Contribute to a good working environment
• Be a part of the daily operations

We are looking for A positive and service-minded person who enjoys working with people and takes pride in providing a great customer experience. Structured and organized, comfortable handling several tasks at the same time, and able to prioritize when things get busy. You take initiative, see what needs to be done, and are comfortable working independently while also being a strong team player. Experience from customer service, administration, booking, course coordination or similar roles would be an advantage. Relevant education within administration, customer service, business or a related field is beneficial, but relevant experience and the right personal qualities can compensate for formal education. Good digital skills and be comfortable learning new systems. As you will communicate with both Norwegian and international customers and colleagues, good written and spoken Norwegian and English is important. Most importantly, someone who is reliable, solution-oriented, approachable and genuinely enjoys helping both customers and colleagues.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.