Operations Coordinator

A.P. Moller - Maersk; Grimstad; On-site; NOK 450,000 - 600,000; Full time

Job summary

Maersk is seeking an Operations Coordinator at our Grimstad center to support Norwegian customer services and local administrative tasks. You will act as an ambassador for the company toward customers and participants and help manage daily operations.

We value a positive, service-minded person who works well under pressure, can multitask, and prioritizes tasks. Strong Norwegian and English, good digital skills, and a collaborative mindset are important.

Qualifications

• Experience in customer service or administration is a plus.
• Strong organizational skills and ability to prioritize tasks in a dynamic environment.
• Good written and spoken Norwegian and English are important for communicating with customers and colleagues.

Responsibilities

• Be an ambassador for Maersk toward customers and participants.
• Contribute to a good working environment.
• Be part of the daily operations at the Grimstad center.

Skills

Customer service mindset

Multitasking

Communication (Norwegian & English)

Team player

Digital literacy

Education

Education in administration or customer service

Job description

Are you our new Operations Coordinator at our center in Grimstad?

Operation Coordinator is a part of the Norwegian Customer support and also hold various local administrative support responsibilities and operational tasks

Key Responsibilities

• Be an ambassador for our company towards customers and participants
• Contribute to a good working environment
• Be a part of the daily operations

We are looking for

• A positive and service-minded person who enjoys working with people and takes pride in providing a great customer experience.
• Structured and organized, comfortable handling several tasks at the same time, and able to prioritize when things get busy. You take initiative, see what needs to be done, and are comfortable working independently while also being a strong team player.
• Experience from customer service, administration, booking, course coordination or similar roles would be an advantage. Relevant education within administration, customer service, business or a related field is beneficial, but relevant experience and the right personal qualities can compensate for formal education.
• Good digital skills and be comfortable learning new systems. As you will communicate with both Norwegian and international customers and colleagues, good written and spoken Norwegian and English is important.
• Most importantly, someone who is reliable, solution-oriented, approachable and genuinely enjoys helping both customers and colleagues.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.