Director, Technical Account Management – Cybersecurity

Jobgether; Norway; On-site; NOK 1,200,000 - 1,900,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus structure

Stock options

Health coverage and insurance

Flexible work-from-anywhere

Job summary

Jobgether in Norway seeks a Director, Technical Account Management to lead a high‑performing TAM team in a cybersecurity SaaS environment. You will act as a trusted advisor, guide technical escalations, and partner with Product, Engineering, and Support to deliver scalable security solutions.

This strategic role emphasizes building repeatable TAM processes, playbooks, and enablement programs to boost customer adoption, value realization, and renewals across a global scope.

Qualifications

• 12+ years in client-facing cybersecurity consulting, TAM, or related roles.
• Leadership experience in building and scaling technical teams.
• Strong understanding of cybersecurity, threat intelligence, identity threats, and modern security operations.
• Experience implementing SaaS solutions and integrating technology into existing security workflows.
• Hands-on with APIs and data automation concepts.
• Excellent communication to both technical and executive audiences.

Responsibilities

• Lead, develop, and scale a TAM team to act as trusted customer advisors and escalation resources.
• Hire, onboard, coach, and manage TAM team members and plan capacity for future needs.
• Develop and improve TAM processes, workflows, and playbooks with a focus on automation and repeatability.
• Provide advanced technical guidance on cybersecurity, threat intelligence, identity security, and security data.
• Help customers operationalize threat intelligence within security workflows and investigations.
• Create customer playbooks and enablement materials to translate capabilities into business outcomes.
• Collaborate with Customer Success, Product, Engineering, and Support to improve adoption, value realization, and renewals.
• Establish escalation processes and dashboards to measure TAM impact on customer outcomes.

Skills

People management

Cybersecurity leadership

Threat intelligence

Cross-functional collaboration

Communication

API integration

Tools

APIs & webhooks

Job description

Jobgether in Norway seeks a Director, Technical Account Management to lead a high‑performing TAM team in a cybersecurity SaaS environment. You will act as a trusted advisor, guide technical escalations, and partner with Product, Engineering, and Support to deliver scalable security solutions.

This strategic role emphasizes building repeatable TAM processes, playbooks, and enablement programs to boost customer adoption, value realization, and renewals across a global scope.